Magic Planet City Centre Alexandria — Local services in Alexandria

We have visited this Magic Planet once and the experience was relatively good although the first staff member was not friendly and didn’t want to explain how things work clearly which caused a couple of problems later but the manager has managed to resolve the issues. Prices for games were good in general and I liked the idea of having bonus in particular the high one for 1000 EGP to get extra 700 EGP is cool. A variety of options for different ages, not long waiting on the games, most of the staff were helpful, not...

Fun place and adequate customer service. The only reason for 4 star is that they have a faulty system in charging the rechargeable cards with money. You always leave with money in it and you get toys when you collect more than 1500 tickets. Which is absurd, I always give the card away to someone else before leaving as it doesn’t make sense to carry the card around until you...

They have many games .. but the workers on the cashier are rude .. they just left me at the cashier and he told me from the other side that we close that was 10 min ago and i know they close 11 .. he could just handed me the toy for my daughter.. and it wasn't just me i see they ignore people and leave while they were talking to them .. not going any more it was my fav...