ALDI — Local services in Frankfurt

I walked to Aldi with my 2 young children to get some food shopping. We realised when arriving at the shop we had no coins. The shop refused to exchange a 5 Euro note for coins we needed to use their wagons /trolleys. I spoke to the manager who informed me this is company policy. Has the world gone even madder than it is when a company thinks there is a benefit to anyone enforcing a policy like this. If I had not walked to the shop I would have voted with my feet and walked to Lidl 2km away as it happens an elderly gentleman gave me a Euro, witnessed by the shop workers, as he too was so appalled by this treatment of a customer. To this very kind old man I am very grateful and he was a great contrast to this ridiculous situation Aldo were happy to allow. According to Aldi Sud's own website " The customer is king" well it is easy to write but very hard to live up...

Very unfriendly and not helpful !!! Forgot my suitcase In the supermarket near the counter.Realized and came back after a few minutes only to find it gone ,probably One of the workers had taken it and kept it for the owner or someone just stole it.Came back asked if they had seen the suitcase or if maybe they could check on the surveillance camera to check if they could be able to see whoever might have stolen the the suit case only to get a very rude and unfriendly reply from one of the workers who refused to assist me.And that’s how I couldn’t find my suitcase,it was just gone ,just...

Nice supermarket near our home. Always have free parking place. You can find what you want in Aldi. Special i like steak meat in Aldi, better than other supermarket. If you want fresh and new bread here is also right place. Only fruits and vegetables sectors are not satisfied. It is so small and we could not find...