HDFC Bank — Local services in Kolkata

Ita horrible experience in this branch. No one knows about CKYC !!! Primarily they told " this is not done by bank" need to done by yourself, I asked them to guide me so I can fill. I had shown them the official site itself telling need to update by financial institutions. They had updated my EKYC which was already updated. They got one form after discussing with other branches, have filled that and told to wait 5-7 working days. I followed up in weekly basis but no fruitful results at all. After 13 days they told letter was returned back for clarification. Need to wait another 4-5 days. Hence I contacted Zerodha to update my CKYC. They updated this in 3 days.

Ohh one more information,. In between I got two call from this branch for personal loan...🫡

I am not comparing, but the thing you don't know please acknowledge first. Don't...

The experience in the entry is pathetic. Yet to go inside. The security guard posted on 19th jan'24 at 9.15am has got such behavior that he will drive away old and new customers from the entry point itself. He thinks himself as the director of hdfc bank. As a customer if u wnt to enter thr branch he behaves as if ur a burgler. I am sure the manager knows about the behavior of this guy. I am a hdfc customer for last 20 yrs. Dont wnt to change because of such petty issues. But the bank runs because of customers and treatment from entry to exit has to...

the bank administration should take care regarding keeping the shutter half close after banking hours by observing proper safety norms. It should be maintained in such a manner that the security has to cautiously allow by lifting it to proper height instead of keeping it at dangerous position where people are caught unaware and get hurt which could be serious... request to ensure safety...