I had ordered 15 samosas and half kg jalebi from this place but only the samosas were delivered. On reaching out to them, they casually responded that jalebis were not ready so we did not send them earlier. On being asked to send them later, their response was that delivery is closed now. And since yesterday I have been following up with them for a refund and they somehow manage to come up with a new excuse everytime I call them. And now they are not even picking up their calls. If an item is not available, isn’t it their responsibility to inform the customer and not accept the order in the first place. Then this kind of irresponsible behaviour in terms of sending refund is completely unacceptable. Overall, pathetic customer experience...
Read moreAwful experience ordering from them on Swiggy. They only sent half of the items I had ordered. The least they could do when I called was to apologise - instead they just casually mentioned the other items were not available so did not send them. They should have simply not accepted the order in that case. After calling multiple times they said they will refund the amount, but that was all in vain. They never refunded, and now even stopped receiving my calls as well.
Absolutely fraudulent place, best to avoid them...
Read moreSo recently visited this place. This is one of the best places in Lucknow, where you will get lots of delicious Indian snacks items at very affordable price.The interesting part of alpaahar is that it's a Women-led and women centric business. The women that work here prepare snacks that are prevalent in India: Namkeen, samosa, kachori, papad, batti chokha and our favorite laddoos which are not just tasty but inexpensive so that they're not a burden on your...
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