LeisureWorld Churchfield — Local services in Cork

My family and I had been really enjoying the facility as members until it unfortunately came to a very distressing end due to extremely poor management making the pool unsafe.

A man struck me in the head out of nowhere two weeks ago (Wednesday, April 16th.) When I approached him to figure out what this was about, they blew me off swam off. I have no idea who this person is or what their issue was.

When the lifeguard approached the man moments later, they ignored them, too, and continued swimming.

When I reported this to the manager on duty, he characterised the assault as "unintentional" and swimming off as "bad manners," and said they were not going to take any action.

Shortly thereafter, the same man blocked my wife in the "swim only" lane and began staring at her in that predatory way a person does if they're trying to threaten you. The same manager was told about this. He said he saw this incident on the CCTV. And... that was it. They shruggingly agreed that a person shoudln't act that way. And they did nothing. The man was not removed, no assurances were given my wife about how threatening behavior would be dealt with in the pool, nothing.

Two days later, having heard nothing from anyone working at the pool, we cancelled our memberships. As my wife said, she feels unsafe in the pool. Of course she does. A large adult male acted threateningly towards her, and attacked her husband, and no action was taken.

This is "law of the jungle" stuff. I have a three year old who comes with us. He's our main reason for being there. It is not appropriate for me to get into a fight with a strange adult male who is looking for a fight and threatening women because management is imposing no standards of safety or care for its members.

The one thing I asked for was a refund for the remainder of our month's subscription. That's it.

That was ten days ago. And I haven't heard anything back.

This is one of those situaitons where people are acting in such a wild manner that you question your own sanity based on how it has been handled. I feel extremely angry at the total lack of care in how we have been treated, and that this hooligan is being enabled as he goes around acting however he wants in a place as particualrly requiring of care and safety as a swimming pool.

Two employees of the pool told us after the fact that they had seen this person's behavior before and indicated that these incidents with us were in line with his...

I have been here so many times I don't think I can count. I've taken some lessons here a few years ago and I actually got pretty good at swimming. I come here on weekends and it's not hard to get booked but it really depends on how much people are with you in my opinion 3 is a good size. The thing about the pool is that the medium one is way to small because it could be pretty packed with kids and adults and I recommend going into the biggest pool because it's more free even though the water is kind of cold it's super fun. Now the smallest pool isn't so bad it's actually good especially for babies or if you just want to go on the tire swing or just go down the slide, the water in there is warm but a perfect kind of warm but that's probably because it's more shallow and smaller. Now for the big pool there isn't much toys and Im not sure where to find them but I guess im supposed to ask staff. Also an issue I have is kids staying wayy to long in the pool, I hate to admit this but I've done it before I stayed an extra hour and 30 minutes before I decided to leave and when I did staff just kept watching the pool (which is obviously a good thing) but I don't think they realized I stayed for pretty long. Overall I love this swimming centre and the swimming classes so this...

Downloaded the LeisureWorld app and joined using the free membership; very simple to use the booking and payment system. The family pool sessions fill up fast so I'd recommend booking a few days in advance (the single swim seem to always be available, so if it's just you, you'll probably be OK booking closer to the day you want). I arrived with my two girls a few mins before allotted time and the staff member on desk was very helpful. The facility has ample changing cubicles, lockers (1 euro) , toilets and showers (the website says not available due to covid, but they are in use). There is a fun flume that the kids love, lots of footballs to play catch, pool noodles and swimming aids. There is a nice little pool for smaller kids, with a fun slide and toys to keep them busy, a bigger play pool and the large pool for bigger kids. The lifeguards seem vigilant and it is attended at all times. There is also a large inflatable that you can get into, but we didn't try that out on this visit. The session cost €20 for a family (2 adults 2 kids or 1 adult 3 kids, kids under 4 go free). You get 1 hour, which tbh is plenty. Will definitely be going again, and...