Bagni Tortuga Beach — Local services in Andora

The beach bar has a fantastic location! You can sit outside in the winter sun and it´s nice and warm! The food is ok at best (oversalted spaghetti vongole and mediocre pizza) and the staff is very friendly. For all this I would rate the place with 3-4 stars. But: We sat on the terrace on December 22nd, the sea was very rough, but the terrace had a railing with wooden panels, so we figured the area must be secure enough. The staff served us there, we had a good lunch and while we were drinking our coffee a very big wave came over the panels and washed us away. Two of us were soaked up to the waist and one of us even was completely floating on his chair in the water. Our smarphones who were laying on the table at the moment this happend fell in the water and even though my friend fished them out quickly they are 100 % broken now. I had my IPad in my backback which swam 5 m into the kitchen. It took around 10 minutes untill I got it back because we couldn´t find it. Of course it got wet inside. Also the Ipad needs a repair now. For the time being we were happy nothing more had happened and went to our holiday house to shower, get dry and change our clothes. When we spoke to the lady boss the next day she apologized and informed us that she would speak to her insurance company about this situation. So we were hopping to get a little compensation for this experience (the repair costs for the phones and tablet would have been nice, we didn´t speak about my new shows and some of the other clothes). We went there every day for 12-13 days in a row and have been put off everytime untill the very last day when I was informed that the restaurant wasn´t liable for the flooding and it had been our own responsible to sit there. So we didn´t get any compensation not even a free meal on one of the following days. I can only recommend: Beware of the sea when you sit on the beach terrace and keep your smartphones on you...

Beautiful location with wonderful sunshine (even in the winter time) but unfortunately rude and unprofessional staff (manager). I read a few reviews below and I guess they simply do not like foreigners. We walked in and sat down at table that had still plates and glasses from previous guests on it. It took them 20min (I had to ask 3times) to clean the table and only after 30min were we able to order. Employees are running all over the place like chickens without heads, poor management everywhere. When I complained to a guy who looked like the manager (owner?), his responds made me speechless - too many people... once a business owner complains he has too many customers, something is very...

Very very very unfriendly and extremely impolite! We tried it two times but never again!! Bagni Holiday on the left side is the way more better choice. Okay after you replied to me, I will make this even more clear: I have never faced so rude employees ever!!! If you have a problem with tourists who don’t speak Italien fluently and can afford to waive German money then fine. With this lack of service I hope you...