Nice clothing, terrible service!
Love Cucinelli’s cashmere range clothing, so was really looking forward to our visit to the town and store where it all began. And was prepared to spend well. How they lost out!! And here’s why. After entering the store, at both the women’s and the men’s department, conformation of our existence and/ or a word of welcome was not existent! Service really was appalling. It almost seemed as if they thought we had no money to spent anyway. Like said before, how they missed out! Because I was ready for a spending spree. So in short, if you like the brand and don’t care about poor service, by all means visit this store. But if however like me you do care for the extra service you’d expect with “high end” brands, better go and visit any Ermenegildo Zegna store (or perhaps an other Cucinelli outlet?) and spent your money there. I...
Read moreI was buying brunello CUCINELLI for 20 years. Their cashmere was the best in the world. But for the last few years the situation changed significantly. All coronavirus stuff is horrible quality, leisure hoodies and pants look old already after 3-4 washes, cashmere choice became very poor, they use a lot of mohair and wool instead- cheaper version, not soft and comfy at all. Prices went up significantly for the last 2-3 years. Shoes are not so comfortable anymore, models are not so elegant any special , as they used to be. Guys, it is a great pity, but I need to leave you. Unfortunately you are moving to a bad direction. The most important for you was quality- we could wear your cashmere for ages, washing and washing , and it was still like...
Read moreTry to find contacts to solve the following problem and didn't find any email:
I bought a pair of BC shoes on the October, 25, this year, at the boutique (Piazza Carlo Alberto dalla Chiesa, 6, 06073 Solomeo PG, Italy).
The problem happened with one of the shoes: the material was broken. The shoes looks great outside but inside I have a mess - please, see the attached photos. I know that everything from Brunello Cucinelli was an extremely high quality and the cost of the every thing is also extremely high.
That's why you may understand my surprise and disappointment when just after 4 Weeks after buying the shoes I have got one of them mostly...
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