I regretfully want to alert potential customers about my terrible encounter with MZ Electronic. I purchased their electric winch, and the experience has been a nightmare. The product's quality is shockingly bad – components like the 8mm chain and 25kg anchor are of terrible quality. To make matters worse, the winch malfunctioned after only a few uses.
But the real disappointment came when I sought help from their customer support. Instead of understanding my concerns, the representative from Mugla Dalyan accused me of causing the problems. They refused to address the defects under warranty or take responsibility for their faulty product.
Save yourself the trouble and avoid MZ Electronic. Their lackluster products and abysmal customer service are a recipe for...
Read moreJ ai acheté il y a plusieurs années depuis Trinidad ou j hivernais le bateau une commande à distance avec compteur de chaîne mz electronic. Cet équipement a parfaitement fonctionné depuis. Aujourd’hui en Grèce j ai eu besoin très légitimement vu l âge et l utilisation du matériel de pièces de rechange. Le service de mz electronic de Monza prend en compte et m aide à résoudre mon problème de façon remarquable, très professionnelle, et très courtoise en plus. Je n ai que des remerciements a leur adresser....
Read morePessima esperienza. Azienda da evitare, come la peste. Ho acquistato da MZ Elecronic un caricabatterie per la mia barca. Ha funzionato 30 secondi e poi ha smesso definitivamente di funzionare. Ho fatto presente la circostanza, e l'azienda se n'è lavata le mani con motivazioni pretestuose. Pessimi prodotti, inadatti per l'ambiente marino. Pessima azienda che si sottrae alle sue...
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