Exchange — Local services in Okinawa

Went in to buy a small portable speaker, wanted something to play music while at home. There weren’t any small speakers but when I asked a associate if they had any in the back he pointed me towards the Rockbox XL, although a nice speaker it’s too big but the associate assured me if I didn’t like it that I could return it within 90 days, so I purchased it. I realized my mistake and it’s just too big and impractical for me. I brought it back within 90 days of purchase and was told I couldn’t return it due to a 15 day return policy on portable speakers?? Lady couldn’t even point to me where the policy outlined speakers. Now I’m out $180 because I was lied to. Shortly after purchase I found the same speaker on Amazon for $120 shipped… if you ever need electronics and are on the fence about it; I strongly recommend using Amazon, the convince of buying at the BX isn’t what it once was and they could lie to you like...

I like the Bx however, they have changed the layout 3 times in the past 2 years! That gets very frustrating when you are just trying to run in, get what you need and get out. Now I am forced to take a photo of the aisle/ store layout map before I start shopping. I guess I could order to pick up in store but that takes 48-hrs or more just for the confirmation email. Plus some items aren’t available online for this purpose. Also, when they have new releases it’s a hassle for exchange or returns. I purchased something and need to return it via the customer service area. When I grab a number ticket for the customer service personnel to assist they were all assisting in the PS5 purchases. That to me is crazy as there should at least be on person to assist customer returns. Then aid after for new...

While the BX may be fun to go to when you're looking to people watch or get ripped off at military clothing, it's also a cesspool of the most visually appalling trogolodytes and their screaming miscreants they dare to call children. On a daily basis, the Kadena Exchange also holds the Slow Walker Challenge, if you're interested in getting stuck behind a stroller pushing monster that looks like a garbage bag filled with mashed potatoes and doorknobs, or her cargo short wearing husband covered in shitty tribal tattoos and sporting the worst haircut...