Nojima — Local services in Tsukuba

The staff are incredibly helpful with satisfying services and Ms. Satou Minami is specially one of them.... I'd like to thank to Ms. Satou Minami for helping me to find s solution how to transfer my Nojima store points to Nojima online shopping points.... And she also kindly recommend me to use some coupons that I had ( which I was unaware that I had those ).... The process was going smoothly at the Tsukuba Aeon Nojima Store and I wish will have the same experience with the Nojima online store.... I will update my review about the online store when I get...

Certainly! Here's a more polite and clear way to express your concern:

Dear [Store Name/Manager],

I recently visited your store to transfer my husband's mobile service from Y Mobile to Docomo. Before starting the process, I inquired with the cashier if there was a cashback offer. The cashier confirmed that there was. However, after completing the transaction, I was given Nojima points instead of the expected cashback. i do not need points anymore Thats a terrible...

Last week we bought two iPhones from DOCOMO at Nojima- Tsukuba Aeon Mall. The shop assistant called Mr. Sasaki Ryuichi helped us a lot specially explaining the contract and other details. Since we are foreigners we often misunderstand information but this time it didn't happen. Thank you very much for your...