Villa Jessica Savana Ilyana — Local services in Isle Mauritius

I stayed at Villa Jessica for 2 nights and was deeply disappointed for the following reasons:||1. I asked for an airport transfer, but when I landed there was noone to pick me up. Regardless, they insisted that I pay for the transfer, insisting that it was my fault for not finding the driver||2. The property was completely empty aside from three staff members who did not speak English and very very limited French. They also did not seem to have any idea on how to run a guesthouse/ hotel. ||Communication was hard, and I got no room service- when I asked for extra toilet paper I had to wait until evening for them to find someone who could open the store||3. The pool was green and dirty||4. The owner tried to inflate my bill and when I asked for a more detailed payment breakdown she threatened to add cancellation fees to my bill. Obviously I had to cancel my stay after two days because of poor service compared to price. ||I am very disappointed because the pictures were great, and the reviews were almost too...

I stay 1 night out of the 5 nights I booked. No restaurant on the property . I was traveling with a diabetic it was hard to get him food. No staff member spoke English.The WiFi was not working most of the time. We had to go to the main house to get WiFi. The main house was not always open for guest. My french was not that good. I asked a staff member If I could have guest. The staff member told me yes and invited us to the main pool area because my pool was dirty. The owner/manager came later and told me and my guest to get out her pool. It was embarrassing. My guest told me to stay with them at least I could food for my...

Stayed 1 week in December. Clean and cosy place with six studios and a very small swimming pool located next to a tiny beach.This place is located 7km from Port louis in Point Aux Sable. Frequent buses run Port louis but the service ends at 7pm. The closest grocery store is about 2.5km away. No restaurants nearby. The best take away (Taste of Thai) is close to London Way super market. The first night the A/C in our unit did not work and felt like sleeping in a sauna. We were moved to a smaller unit...