NRC Bikes - Los Arcos — Local services in Querétaro

Took my touring bike here as I needed new brake pads, a fresh chain and my gears tuned. Was warmly welcomed and looked after by Armando. He took me through the options available, and then went to work on changing my chain and tuning the bike. He did it there on the spot with both efficiency and care, adjusting my derailleurs so that I no longer have a problem that's been plaguing my bike for months. Also had the latest version of Shimano brake pads for my TRP Spyres, which I often cannot find out of Capital Cities when touring. Both the pads and chain were on par with what I was expecting price wise. Side note- as I purchased the chain, the tuning of my gears was free, excellent!! Highly recommend this place for cycle tourists / bikepackers, would absolutely be back if ever needing work in...

Every time I take my bikes to this place for either a check up or maintenance is an awesome experience. Those guys in the shop downstairs are the best! NRC is the place where you can find a variety of cycling equipment, accessories, and parts. As well as bikes of top brands and great quality. I really like their service, respect, treat and assistance from all and every person working there.Thank you guys for all this. I highly recommend...

La chica que me atendió hoy como a la 1:30pm, debe aprender un poco más de técnicas de atención al cliente, no sabe dar a conocer un producto a detalle, se le nota la impaciencia y el hambre de venta, simplemente se limitó a decirme que en la pág. web está toda la información, un poco especial ella, se evidenció que no quería atenderme desde que le dije que luego regresaría con mi hijo para que el checara la bici que le gusta, pues me despidió luego luego de una manera sarcástica y descortés. Niña recuerde que ustedes se deben a los clientes y cada cliente merece ser tratado de la mejor forma. No quiero imaginar que pasaría si llegase a su tienda una persona con vestimenta humilde...supongo que ni le das le cara. Ah y tenga cuidado quizás algún día la visite un cliente incognito o mystery schopper para medir el nivel de calidad de la...