I am delighted to share my wonderful experience with Wendy Liau at Onn Cheong. Wendy's exceptional service and personalized approach truly made my experience exceptional. After just one visit, she not only remembered me but also took the time to understand my preferences and style.
Wendy's expertise and thoughtful recommendations went above and beyond my expectations. She didn't just follow trends; instead, she suggested pieces that perfectly suited my taste and personality. I am overjoyed with my Si Dian Jin, which is not just a piece of jewelry but a symbol of my special moments.
Her dedication to ensuring customer satisfaction is truly commendable. Wendy's professionalism, attention to detail, and warm demeanor made my jewelry shopping experience memorable and enjoyable. I highly appreciate her guidance and expertise, and I wholeheartedly recommend Wendy Liau and Onn Cheong to anyone seeking exquisite pieces and exceptional service.
Thank you, Wendy, for making my jewelry purchase so delightful and meaningful. I am beyond happy with my choice and will cherish it for...
Read moreI came to Onn Cheong to get a diamond replaced on my necklace pendant that fallen off after wearing the necklace almost everyday for a few years. This is one of the few “traditional” jewellers to get diamonds replaced in Singapore if you did not buy the pendant from the store. I had been to other more mainstream jewellery stores in malls and they said they did not offer such a service if the necklace or pendant is not from their store. But when I walked into Onn Cheong, Wendy was very friendly and helpful. She immediately said they were able to provide the replacement, saving me a trip to another jeweller. She gave me a reasonable quotation, and suggested that I add on a service to polish/clean my necklace chain as well. When I collected my necklace and pendant, not only was the workmanship good, I also got a discount on the the original quoted price. Furthermore, she even included put my necklace into a box! Overall, the service was excellent and reinforced my belief that Onn Cheong is a...
Read moreI am a regular shopper at On Cheong jewellery as they always have trendy and unique designs.
Visited the store yesterday as I was looking for a pair of gold earrings. I was greeted and served by Cake K.C who was a very friendly and pleasant lady.
Cake was very helpful, patient, knowledgeable and attentive. She showed me a few designs and even encourage me to try them on after cleaning each earrings with alcohol wipes.
In no time I was attracted to 2 pairs of earrings and a bracelet and ended up purchasing all 3 pieces. Great thanks to Cake who gave me good recommendations and a good deal for my purchase.
Love the jewellery designs and service very much and we had a wonderful experience at On Cheong. Highly recommended and looking forward to see more...
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