Just had the worst experience at Milky Lane Table Bay Mall!!Firstly the staff are extremely unfriendly and made us wait to be attended to without acknowledgement then when we ordered the kids nicecream cup we couldnāt get that as they had no churros so we ordered the puppy n kitty cups and two waffles, we waited 30 minutes!!! First the two puppy cups came and we told them it was take away then 10 minutes later our waffles came then while that was melting I had to remind them that we paid for a kitty cup and then had to wait for that to get made but the machine did not have enough ice cream and we had to wait longer!! And still no apology nothing!!! Iām informing you as we were not the only unhappy customers!!! Then we get home to discover they did not give us any ice cream for the waffles!!! We are never...
Ā Ā Ā Read moreThe lady who helped us was very friendly, but is it normal when ordering waffles for takeaway that they come deconstructed. My friend ordered the banana and bar one waffle. He got a waffle, a whole banana and a tub of chocolate sauce. I ordered the rolo waffle, but mine came without any caramel sauce or dip. A bit disappointing. I understand that the cream or ice cream might melt, but you can maybe rather put that separate and still build the waffle in store? It was still tasty, but not everything was included. Gold glitter was also missing from the Ferrero Rocher waffle. Every item you leave off is money that was put into the costing of the...
Ā Ā Ā Read moreYou order 2 x waffles. 1 with Cream and choc and 1 with Nice Cream and Smarties. What did we get? Half baked waffles, yes people still raw. 2 x cups of nice cream, no ice cream (should have been 2), NO choc or smarties! You phone them and their answer is 'o we have a trainee - sorry'. So I asked when it will be delivered correctly and the answer .. wait for it... 'sorry, we do not know'. Will it be delivered? 'No madam'. But hey .. pay for it still! It is reasons like this that people move away from stores and the bad service that...
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