Chanee Massage & Spa — Local services in Chom Phon Subdistrict

Overall an okay experience but not the best one I would recommend for customers expecting to have a relaxing experience.

Timing is very off. I booked the appointment at 3 pm and arrived around 2.55 ish. The staff appeared to have no idea that I booked for an appointment at 3 so I checked with admin and confirmed that it is already booked. There were walk in customers who came in for other massage (foot if I remember correctly) and received services before I did. I have waited for 40 minutes for the staff to ask me to get changed then waited again in the service room for the employee to be ready. Then, I went out to check if she is ready and came back with the bed occupied by someone else cause they need to do the hairwash for one of the customer. So in total, it was around 45 minute wait for a pre-book customer. And it seems like this happened before cause another customer who booked for 3pm neck and shoulder massage was waiting next to me for around 30 mins.

The staff was talking to one another about how we were waiting and there appears to be a shortage of staff. Anyhow, I feel like this is not a customer fault and the shop should have addressed it better. The receptionist and massage therapist were saying sorry but honestly, I think this is enough to say the overall experience was not so pleasant nor relaxing as I expected

P.s. I did receive 20% discount for the late service so I decided to tip but still I would be willing to pay full price and tip for good services. So I am hoping the shop will take this as...

I have been to Chanee a multiple of times and went to Chanee recently for Oil massage and I got a male Masseuse for my session. I assume he is a trainee or not somebody who works here. I went to relax my mind and body but i had a bad experience this time. He had his phone open and placed it between my ankles. It was vibrating and the notification sounds were on. He was only rubbing oil on me without massaging any part of me as he was just trying to pass time. I felt uncomfortable and stressed after the session ended. The receptionist was also not trying to communicate as if they were scared to speak english with me. I hope Chanee solve this problem the next...

KH rating :

Accessibility : 5/5 ( 20ft from exit 1, MRT Ladprao) Cleanliness : 5/5 Ambience : 4/5 ( sometimes a bit noisy because this shop is a combined with saloon business, can hear hair blower sound, lighting seems a bit too bright ) Servicr quality : average "foot massage for 90 min" ( somehow the speed and energy applied not that comfortable ) Price : 4/5 ( slightly average market rate) Attentiveness : 5/5 To visit again...