Vintage Wellness Club & Spa — Local services in Dubai

Sadly , If I could award less than one star I would. After reading pleasant groupon reviews I decided to contact vintage wellness club and spa to book a massage and spa day for friend and myself as a thank you gift. After twice confirming the massage booking yesterday (1pm and 2pm) I called the spa today 12:30pm to inform them that my friend would be arriving first but to not accept payment from her as I will be paying for both the treatments, only to be told "yes mam it is not possible because the massage therapist is not here'. So had I not called the spa , I would never have been informed that the treatments were infact cancelled, meaning we would have found out on arrival. Not only that, the male receptionist on the phone didn't seem to be concerned with how appalling that is in terms of customer service simply stating "it is our mistakes". I completely understand that Mistakes happen but this was a complete disregard for customer service and lack of respect for people's time or plans. I am now incredibly embarrassed as my friend had booked the day off work to attend this and now everywhere else is fully booked. I would strongly recommend that should you want a stress free start to your spa day , you should...

One of the worst spa experiences we’ve ever had! We planned to celebrate Valentine’s Day here, and my wife made special arrangements in advance with the staff to ensure everything was perfect. Unfortunately, when we arrived, it turned out that our booking wasn’t even recorded—there were no masseuses available, and we had to wait for a long time.

My wife specifically arranged for a couple’s massage, but we were shocked to find that the male and female areas were completely separated, making it impossible to experience it together. This was a major disappointment, especially given that it was supposed to be a romantic occasion.

To make matters worse, the jacuzzi was in terrible condition, far from relaxing. The only redeeming aspects of this visit were the masseuses themselves, who did a good job, and the steam room—but that’s about it.

Overall, this spa completely failed to deliver on its promises, and we won’t be coming back. If you’re planning a special occasion, I’d strongly recommend...

Puna is one of the most skilled body therapists I have ever experienced. My body is that of an older equestrienne and I have had many sporting injuries and a titanium hip replacement.

Puna is a fully qualified Thai body therapist and her expertise, rigorous approach, strong and skilled hands, dedication to her client and cheerful kindness are evident from the get go.

Puna realigned my body in a miraculous way which has me walking more freely without stiffness and pain which I had become accustomed to.

My body feels completely pain free after years of pain from many old horseriding injuries and general wear and tear.

I would have no hesitation in recommending Puna as a wonderful body therapist and I will definitely welcome her magical skills for more therapy...