Monkey Mates — Local services in Winnersh

Good, but not great. Has a lot of potential to be fantastic little soft-play centre. I only ended up here today due to 3 others being fully booked around my area at 1500hrs on a Saturday.

Mostly friendly staff, not that they were rude; however, a little moody, low energy a bit short with responses, you get the drift I’m sure….. There was a young, tall, white slender man with (if I remember correctly) blond hair behind the cafeteria counter. He was incredibly pleasant. More so than anyone else I encountered. Kudos to you!

For a kids softplay you’d expect a little bit more upbeat and bubbly staff. Applies especially when referring to their fed-up sounding, tannoy announcements; for example: “Don’t climb up the slide children” (for the 20th time) “(Insert kid name), party go to party room (insert room number) your food is ready” “girl in pink’s parents, stop her climbing up the slide, she isn’t responding to our announcements”

Baby / toddler area looks and feels like an after thought! Very small, maybe 2.5m by 4m long. Also had mostly dead (battery) toys. Most of which had stickers that I believe were once there, now are no longer. I’d also say about 70% of said baby/ toddler toys have a black / dark brown gunk over them where they’ve not been cleaned seemingly in a long time. This is more apparent in smaller and thinner gaps on those toys.

Floors around the entire play centre (outside the play pen) were INCREDIBLY STICKY, food scraps all over the place, which for sure adds an extra element of excitement in each step you take (what will my feet feel next? It could be: Soft, hard, squishy, wet, soggy, sticky, crunchy? Who knows. It a roulette wheel for sensory inputs with regard to your feet. I had to stop my near 2 year old picking up food seemingly the entire time.

Gift shop didn’t seem open while I was there but looked well stocked with some cool little kids toys. Also unsure on price point so I can’t comment on that front.

On a side note, it was very very warm inside the play centre today (raining outside); I was sweating bullets when we left, I know this is a personal preference thing but I’d prefer AC to be running in a play centre like that.

With all the above said, it does have a lot of potential but a bit of work is for sure needed to get to that point, unfortunately.

Price point was pretty good. £7.95 I think for 1 adult and 1 23 month old boy. That I think is fair.

On the whole, not too bad, but some work is needed to get it up to a good standard. I would return in future but it isn’t my first choice of soft play centres around the area.

My son enjoyed himself. But wasn’t a fan of the food.

Thanks for reading, hope this helps any potentially...

Car park is fairly small and full of pot holes. We were invited to a birthday party. Never been before so no idea what to expect. The party rooms are very small and set underneath the soft play equipment. Low ceiling, no windows, enclosed, very claustrophobic and very hot. Once you've got tables and chairs in there for 16 children there really isn't any room to get from one end to the other. Parents of the very young children are all waiting outside the room, in a very narrow walkway. Other parents trying to get past both directions, children exiting the play equipment excitedly darting here there and everywhere. More than one nasty collision mainly due to lack of space in the walkway. Food for the children comes in a safari jeep shaped box. Quite a bit of sweet stuff, no fruit or veg. Ice cream to follow. If your child needs attention while on the equipment it's not easy to get to them and it's so noisy that it's difficult to communicate with them and assure them that they are okay. Children of all ages charging about so the little ones can get knocked about a bit. My almost 4yr old had a brilliant time but there were 2 occasions that he needed my attention and it was very frustrating trying to get to him and console him...

I came here for the first time today with a friend and her little one. Our kids are only nine months and they don’t walk so there was a nice designated area for them. Which states that no older children are allowed. Unfortunately a number of older children were allowed in this area, which didn’t give our little ones much chance to play with the toys suitable for their age, or use the space to crawl. Both me and my friend also found the toys to be quite grubby, to the point it made us feel uncomfortable. So we went outside into the swings and slide etc. This area was much better than I had expected. I was going to get myself some lunch while I was there, but the food really didn’t look to appetising, so I went with a slush puppy in the end which was nice. Unfortunately due to the amount of older kids in the area we wanted to go to we just left and went for a walk. Won’t be returning, mainly because of the...