Walmart — Local services in Abington

Short note to anyone who has a service dog: this is NOT the store to go to if you want to go in, get what you need, and get out without expending extra energy best allocated for other daily tasks.

The staff need FAR more training on how to interact with service dogs of any breed or look and their handlers. In short: It is inappropriate to talk to the service dog at ANY point in time, as the dog's job is to work and focus on their handler. I am not the accessory for my dog, nor is she an accessory for me. She is not there to be cute or to be cooed at. She is there to help mitigate my invisible disabilities, and what would take an abled person five minutes to do (ask where batteries got moved to and grab 3 items) took me twice as long because no fewer than five employees of the seven or eight that I saw had baby-talked at my service dog so the person helping me slowed down. (As if I wanted to prolong any inappropriate interactions while I just wanted to get my milk, my sugar, and some dog food and get out the door to go home. The fact that I saw so many employees available was pretty impressive that they were so visible at this location in the first place when you normally have to walk several isles to find even one person with a blue vest.)

I was asked on my way OUT THE DOOR by a yellow-vested male-presenting employee if she was a service dog. At least he asked ONE of the right questions that is permissible by the ADA laws.

This is the closest Walmart to me, but this will be my last time going in for the forseeable future. I will drive further to go to Target because of their policies and the training they provide to their staff. Start training your employees better about service dogs so that other handlers don't have to tolerate the chaos that I had to handle today, which I really didn't need. I'll give you a hint: They're not always going to be Labrador Retrievers and they come in as many shapes and sizes as there are combinations to mix breeds. My 7 pound dog does all the same work that a 70-pound...

I am having the most ridiculous return experience! I usually shop Weymouth but made the mistake of stopping here. After being sold a used broken machine and them being willing to exchange it the deal stopped because they expected me to pay $21 more, he said $11 but that's the tax. He clearly doesn't get it and his attitude change to power tripping kid after I told him I was recording so I could take it up with my credit card company. After repeating he would not even exchange it he started focusing on the recording and it was rude. I stopped. I explained it was just for my card company but he was concerned about it going on line and I assured him it would not. I asked for the customer service number and he gave me the online service number. Seems suspect. I spoke with them and will call management but after I hung up from the actual service number I requested him back and said I'd just like to return it then. He refused me service and got power trippy again. I said please do your job. He went on about how he asked me to leave. The child was clearly having a tantrum. I said you did not, are you not going to return it. He refused and reiterated he wanted me to leave. I was picking up the sewing machine and and said he was making this into something it didn't have to be. He said leave or I'm calling the cops. There it is, imagine responding to a problem with the threat of police. I was not disruptive, I am not unreasonable. I am a grown man who owns a local business who will never go to that store again and this kid clearly is empowered by his position. It's a terrible look for Walmart and left unchecked he will lose them more business. I have thousands of loyal customers and I will share with as many as possible. Young Manager Mike,...

It’s probably Covid that’s responsible for my regular Walmart becoming somewhere I now try to avoid shopping. The store hours are shortened so it always busier, which makes social distancing difficult to impossible. When you go in the entrance to get your carriage, I suggest bringing your own sanitizing wipes. Sometimes they do have them, other times I’ve seen industrial size paper towel rolls with spray bottles of a nameless cleaner. I think we have come to expect that there is always going to be an item on your list out of stock (even if the website says the item is in stock). Navigating the isle filled with shoppers on there own mission and Merchandise displays taking up valuable floor space while some shelves are empty is overwhelming. Once you finally make to the registers or self pay, expect to wait in line and be in the way of something. Once you’ve finally paid, keep your receipt handy in case your asked to show it at the exit... Then the parking usually full of cars, people and carriages... I hope I remember where I parked because I the car driving very slowly behind me obviously wants my spot. The convenience of being able to accomplish most of shopping list at one retailer with competitive prices is no longer enough for this shopper to possibly risk their health and definitely feel like I need to go home and meditate... or maybe drink a glass of wine. On a side note I have worked in retail management, merchandising and customer service. I’m sure it has been a struggle for retailers to adjust this past year. But, I think I am going try shopping elsewhere. Maybe online from the comfort of my own home. We’ll see, I just hope for...