I bought a gun online and tried to have it delivered here. I called the store and left a voicemail prior to the delivery to make sure there would be no issues. No return call. Called again, no return call. UPS attempted to deliver the gun three times. I called a third time and left a voicemail with no return call. The company I bought it from even attempted to contact the owner to no avail. I drove there and the shop was only open three hours a week for the month of February. You’d think during those three hours the owner could make it a priority to return my call since this was a big purchase and investment for me. As a result of the negligence, I had to pay to reroute my item to a different store and I have no idea where my item is now. Because of this extreme inconvenience and lack of regard for a potential customer, I will never buy a gun here and I will never recommend it to anyone else. And certainly do NOT have any of your guns sent here that you buy online. Save yourself the headache.
UPDATE: My package is now officially lost and I had to file a claim. Thank you, again for the...
Read moreThis place is incredibly terrible. Extremely unfriendly and very uncomfortable environment. People of people color definitely get treated differently at this store. It was like I had just stepped back into the Jim Crow era. All I wanted was some information and I was completely disregarded and prevented from getting the information I needed. Also was told they didn’t sell a certain product when in fact they do but rather on their site which I was not referred to. If you like racist white people selling you guns, then this is the place for you, otherwise SHOP...
Read moreAgree with a comment I saw that explained how awful the customer service was and I completely agree! A large amount of people who are browsing are first time buyers and newly introduced to the firearm world. Was in here a week ago and can understand the unwelcoming feeling. Also no masks by the staff members in there which in a small enclosed setting, isn’t the smartest idea. Just don’t go here if you are a first time buyer or are expecting great service and selection. Especially with huge ammo shortage and firearm inflation, STAY AWAY...
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