If I could give them more then 5 stars, I would. I will only ever trust N-Tune Music and Sound with my child's instrument.
I have spoken to several instrument stores over the last 3 years and no one has ever been able to help me identify my son's trumpet. They all have told me it's a beginner trumpet, but have never seen one like it before and couldn't provide any information for it. Then, they would try to sell me on buying a very expensive new professional grade trumpet. Some even tried selling me on a maintenance/replacement plan that wouldn't even be usable since the company that made the trumpet isn't in business anymore. Upon sending Trevor pictures of it, he was able to immediately identify the model of my son's trumpet, the estimated years it was produced, many details about the model and history, and informed me it is actually an intermediate trumpet, which is what my son was needing going into high school band. He also explained the frequency of maintenance needs for the trumpet and so much more information. He told me they do all repairs in house and told me the minor digs in it wouldn't affect sound, so no need to get them pulled out. However, if I chose to he did give me the price of doing so, which seemed VERY reasonable. I felt Trevor cared about me as a person, NOT as an ATM. So much respect for Trevor. I will only ever be using him for both of my children's...
Read moreOur boys major Christmas present this year was to be a brand new drum kit! guitar center sold us 4 different drum kits! Each time, they would charge us, set up shipping and delivery, then call us a few days later to cancel the order saying their stock was incorrect. 4 times. Today, Dec 8th, was the last straw. Our Tattoo and Piercing shop is across from Ntune, so we decided to give them a try. Honestly, I would have rather given the business to a local Aledo business anyway. The staff was fantastic! Especially Chris! They really saved the day. Chris was super knowledgeable about the odds of our finding a jr kit around here, offered to see about Abilene Ntune, and also invited us over to the store to see a new Yamaha electric drum kit they had just received and set up today. We ran across the street and it was just perfect for our boy. More perfect than our original idea!! We are so excited! The staff helped us to get the necessary accessories, packed it up, and loaded it into our car for us. We had a really fantastic experience. I can’t say enough good things about Chris and Ntune! We will be customers for life and will be seeing them again in January for a new guitar....
Read moreWhen I was shopping for a new jazz clarinet JP Music sent me away with FOUR instruments to try. The winner out of that group was an older horn that they were happy to tweek a little to my specification. I have also acquired a couple of flutes and a tenor sax. They always ask enough questions to make sure I am getting what I need.
I don't play brass, but I have watched them work on brass instruments enough to appreciate that they bring the same level of craftsmanship to those instruments as they do...
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