Moehl Millwork, Inc. — Local services in Ankeny

Can not recommend! Avoid. We were paired with this company by our local Lumber yard, Spahn and Rose of Dubuque. We purchased a quite expensive front door unit from them that we had designed. In less than 4 years of living in the house, we are now replacing the second Corner transom glass piece. See pictures. Despite the fact that I purchased the door from Moehl Millwork, they are contending that I have to work with the company they subcontract with that produces transoms for these type of doors. Despite the fact that now BOTH Corner glass pieces have fractured in cold weather, they contend that it is not their responsibility. So now I have a Millwork company who I paid for a door, who says it is not their responsibility, and I have their subcontractor stating it is not their responsibility, so the bottom line is despite the fact that there was a manufacturing error, neither company is willing to stand behind their product and the cost of the error is being passed on to the consumer. As much as I would normally love to support a local business, I cannot support a business who will not stand behind their products. Despite the fact that I bought a door with a lifetime warranty, that lifetime warranty only applies to the door itself and nothing around...

We hired Moehl to do a very large, extensive project on our home which consisted of all new windows, gutters, garage doors, siding, trim, etc. In May of 2021, we paid them close to a six-figure down payment (half of the project cost) to get the project rolling. They promised to get started in August or September of 2021. It is now December and this has been the WORST experience ever dealing with this company. The windows are in but do not fit in our trim work. They dropped off the siding in our driveway and haven't showed up in weeks. We have a pallet of siding in our driveway and no plan to install it.

We've gone through 2 sales reps, no one calls us. No one shows up. I called the office today and got the run around. No one can tell us when our siding is going up. There is no communication, no project management and no one who knows what is going on.

Our windows are half way done and it's the middle of winter. There is wood trim all over our house that is not installed. It's Christmas this weekend and our home is an unfinished disaster.

I highly recommend NOT using Moehl. This company is starting to feel like a scam and we are reporting them to the Iowa Attorney General for taking our money and not...

I am a local homebuilder to the area and have been working with Danielle in the cabinet department for a little over 5 years. Danielle is incredibly knowledgeable, very helpful, and just a great person to work with all around. One of the first things we do as a custom homebuilder is have our clients meet with Danielle to go over their cabinet selections. Through hundreds of these design meetings one thing that I hear over and over is how great my clients experience was with Danielle for their cabinet selections. They alway tell me how fun, happy, and knowledgeable she is. It gives me great peace of mind knowing my clients are in good hands!

From the building side, Danielle is always on top of everything for us, through communicating lead times, ensuring the cabinet measures are done perfectly for our rough in crews, and taking care of us if items come damaged, Danielle always makes sure the job runs smoothly and efficiently. I would give her my highest of recommendations for anyone looking to get new cabinets for their home or...