Amy at this office is exceptional. Prior to the pandemic, my dad had been a patient at the office for years. Since the pandemic, I have had to bring him myself. Amy is professional, patient, kind, respectful, compassionate, and knowledgeable. I am also a healthcare provider and was impressed with her “bedside manner” at every appointment. My dad has severe hearing impairment. I observed how well she performed the hearing test and the hearing device my dad has now is perfect. Amy did not pressure us to buy the most expensive one; in fact we ended up the the less expensive one and it works well for my dad....
Read moreIt has never been better than having a hearing test with a professional staff with Sonus. Sonus of Arcadia made whole process seamlessly and the experience was very pleasant, especially assisted with a professional staff like Lenny and Rosa. Rosa was warm in welcoming us, also, super quick in checking us in. On the other hand, Lenny thoroughly did the hearing test with care, as well as explaining the test result with patience. Overall, Sonus of Arcadia is superb, above, and...
Read moreAfter a long wait, my appointment was rescheduled due to unforeseen circumstances. The process of rescheduling and communication was poorly handled, causing unnecessary inconvenience. I strongly recommend improving the scheduling system to provide a better experience...
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