Global Imaging USA — Local services in Argyle

A truly scam fraudulent company. I paid $20,000 via wire transfer for a used 3D X-ray machine five months ago. After I wired the money, they informed me that the unit was not in working condition, so I requested a refund. They refused. Consequently, my attorney sent a formal demand letter. Finally, they responded, stating they would refund the money within 30 days. However, after 30 days, I still haven't received the refund. I have attached a picture of their email response. They will also be reported to the BBB for their scam. We are pursuing litigation and will provide updates here to prevent others from falling victim to this scam.

We won the lawsuit. have obtained a favorable judgment. Of course, our money has not been refunded yet. Please be aware and refrain from purchasing anything from this company. This company is indeed a scam; they will take your money and either send you substandard products or never deliver anything. BE AWARE. So many fabricated false...

We bought a used panoramic xray machine from them. It has been a lemon ever since we bought it. When we called for help with it took several calls and emails to get someone to respond. When they did we had to put it on video chat so the tech could see it. He had no idea what to do. He would keep telling us he had to speak to someone else and would call us back. This went on until the warranty ran out. It was obvious they knew they sold us a bad machine. We had to pay to have another repairman come and fix it. He couldn't believe how old the computer was they sent us. He told us he got the machine fixed but it will never have great images. It took over 6 months to finally get the machine installed. Now they won't even respond to us. Very poor customer service and equipment. I would encourage everyone to find a...

I would absolutely run from this company. Do yourself a favor and never look back. I bought a CT scanner from them and it was a disaster. Their poor communication and slothful business practices leads to lies and failure to deliver. I cancelled 2 days of patients and onetime they didn't show up because "no one bought the technician a plane ticket." You as a customer are burnt. Don't try to save $10k and buy from these guys. You are left in this awful in between area trying to get support from your manufacturer and Global Imaging Resources. In the end they sent me a snarky email and told me they could care less about my demands and "adios." Oh, they also sold me a computer full of a patient database (names, DOB, etc) on it from the former CT scanner...