I brought my laptop in for a sound issue where it wasn’t detecting the built-in audio device or internal microphone, and had a great experience overall. Before bringing it in, I had tried reinstalling the correct audio drivers and even did a Windows refresh, which didn’t help — so I was starting to think it was a hardware problem.
The technician, Juan, was kind, professional, and quickly figured out the issue: a corrupt Windows install, found using a Linux USB, and I was very appreciative of how fast and helpful he was throughout the process.
After getting my laptop back, I did notice that Windows had been installed as the Pro version instead of Home, which caused activation issues due to my device’s built-in license. I eventually fixed that on my own by reinstalling Windows Home via USB.
That aside, the service was quick, communication was great, and I really appreciated Juan’s helpful attitude. I definitely got the help I needed and was treated with care — I’d recommend Tech Chimp, especially for getting me back to baseline with...
Read moreI recently had a frustrating experience with my PlayStation 5 overheating, which affected my gaming sessions. After some research, I decided to take it to Tech Chimp Electronics and I'm glad I did. From the moment I contacted them they responded quickly and were very knowledgeable about the issue. The owner made me feel confident that my console was in good hands. on the same day my console was fixed and was performing like new! no more overheating issues and now I can enjoy games without interruptions. I highly recommend Tech Chimps Electronics for any...
Read morePulled up to his home business and was a little skeptical at first as I usually only trust electronic repair shops in store. Handed over my son's beloved Xbox as the console hdmi port needed to be replaced. He assured me everything would be fine and put me to ease. 1 hr later sends me a picture with my son's xbox home screen back up and running when we hadn't seen it in months since it broke. Thank you so much for your quick and hard work. You sir are amazing and we will be back again the next time one of our electronics need to be fixed. Well worth...
Read more