King Soopers City Market Distribution Center — Local services in Aurora

This place is a complete joke.

They do not let you in prior to appointment at all, guard must have took pity by letting me park off to side for 45mins until 1152 when I was told to park in staging area & walk bills to office for my 1200 appointment.

They leave all their yard lights on all DAY long - not LED either...they all look like high power consumption mercury lamps; a guy on a cherry picker truck drew my attention to this when in broad sunshine he toodled up his lift to replace a burnt out bulb so that there would be uninterrupted light from all the fixtures...during the day...in bright sunshine conditions...did I mention it was daytime?

Have a strict 10mph yard speed limit, yet one of their own lumpers/dock workers was nearly mowed down as he walked past the front of my truck by a yard jockey BACKING a trailer into a door next to me at over 15mph...didn't look/see/slow down at all & the guy nearly tripped forward by how hard he had to come to a stop; supposedly pedestrians have a right of way in the designated crosswalk which he was using...guess the god complex of yard dog drivers is as ever present here.

In office when picking up paperwork, was just in time to see a lumper/dockworker so pissed at the other smarmy desk jockey type for writing him up because he did not restack a pallet as fast as expected apparently, that he was visibly trembling with rage as they yelled their stories to the supervisor who had the usual couldn't give a #### attitude just get back to work while I whip out my #### of authority & swing it around a bit to remind you peons who the head honcho is; all the while the smug college educated type was backpedaling on his story, demonstrating an epic textbook case of passive-agressive retaliation by demanding the guy should be written up for yelling & cussing at him regardless after he was told he doesn't have the right to write said worker up on that charge.

After asking for a copy of the gate pass, proving I had been at this circus for over 4hrs & squeezing every penny of detention possible from this worthless waste of an unprofessional establishment unlike Costco which can somehow get the same job done in less than 45mins with no drama time after time, I noticed I did not receive page 2 of my master bills of lading.

Que another 15+mins of searching, then the lady handling the bills had seek assistance from the same enduring supervisor who had just got off the phone with a worker who had called in from the hospital to say he/she would not be in for their shift, telling them "we really need you to work your shift, get well soon." After asking why I even needed the document as it was a shipper paid unload, he muses that it could have been left at the dock (since process consistency is definitely an unknown concept I can only speculate) & sure enough 5 mins after that I have my complete paperwork I should have had to begin with; (not counting that they could not sign in the cute little box on paperwork where it asks for consignee signature, it had to be scrawled across the actual piece count total at an angle...but from what I have seen so far, it would probably take til tomorrow to actually get something done right around here so I will leave in disgust & let the nice patient lady driver that had stood behind me for much of this ordeal hopefully get her paperwork as they evidently forgot to call her about bills being ready...)

I can only imagine how much other drama & ineptitude goes on in all the time I...

I had a 2 stop load that scheduled King Scoopers DC at 4:00 am on 5/27/2025 2nd stop being 10:30 am 5/27/2025. I arrived at 3:30 am check in with guard who was very helpful, informative. I follow instructions, receiving clerk asks me to break seal and retrieve packing slip from trailer. I do and that's when we realize the Shipper(Sabert out of Chicago IL) has loaded trailer wrong. Shamrock food product is on tail end of trailer. I go to Shamrock foods and arrive at 4:40 for 10:30 appointment they work me in, I get back to King Scoopers at 10:20 am and now completely different staff at guard shack. And all they see is I am late for my 4:00 am appointment, I tell them the situation and in my opinion they completely ignore what I'm saying and tell me has to be rescheduled!(Let me clear up something, the young lady who initially helped me was great! Her supervisor is the one who I felt ignored my situation). Well here we go! JB Hunt who brokered the load is near impossible to contact and long story short... Load reschedule for 5/29/2025 at 3:00 am. I picked up this load on 5/23/2025, due to Memorial Day it was already delayed a day. Now 7 days for what? A little over 1,000 miles, $700 before taxes! Come on man! People show a little respect and listen to a driver, there's record that what happened, HAPPENED!!! If guard shack would have called receiving clerk? She would have confirmed that I was there and she anticipated me returning that day! Instead of assuming I'm just late. Now costs me a lot of money and really just makes me want to get off this road, I've about had enough of everything is AGAINST the driver out here! We don't make tremendous amounts of money, we have bills and family that depends on us back home, we sacrifice ourselves being away from our families, missing holidays, birthdays, special events! Only to be treated like crap and I do believe after 25 years of driving,,, IVE HAD ENOUGH!!! Now I got a go do my laundry at $3.50 a load($7.00 with dry) raked over the coals at everything we do! Highway robbery is real! Guard shack lady and Receiving clerk lady, both 5 stars. The rest...

THERE IS NO OVERNIGHT PARKING!!! Arrive a half hour before appointment time. Upon arrival to this facility, if you are a local driver, you will use lane 2, which is the middle lane. OTR drivers will check-in at lane 3, far right. You will stop at the guard shack and you will fill out a paper, regarding your name, company, trailer #, and phone # while the guard checks your seal. You will be asked to move your tandems back and if you have a reflective vest. The guard will give you a red folder with D104 on it. Enter the yard where you will pass 2 stop signs and park by the green barricades on the left between doors 86 and 96. Walk over to the blue canopy by door 104 to check-in. There you will be given a dock. Pop your seal, open your doors. Place the seal in the trailer. Once unloaded, you will get a green light. You will park in the staging area across from door 140 and wait for a call/text for your lumper fee, if you have one. Then, soon after, you will receive your paperwork. The entire process may take several hours. Patience is a virtue. Everyone be safe, and make it...