We moved into a new home and never owned a pool before. As analytical as I am, I of course researched and met with a number of pool cleaning companies.
Ultimately we went with pool scouts primarily because of our interaction with Corinne.
I must say, almost 3 months in, I’m so glad we went with them. Corinne and her team are awesome. They care. They know I just want not only a functioning pool but someone I can count on if something happens.
I always have random and probably annoying questions but Corinne always answers and never makes me feel bad for asking for help (or feeling ignorant about pools).
There is no reason for anyone in Austin not to want to work with her. You gravitate to her personality and kindness.
Her team is amazing. When she doesn’t come out herself you know you have someone she trusts which means you should trust. They have always been top notch.
I don’t write reviews but had to because we are so happy that we...
Read moreToo bad this company can't live up to it's great advertising. Anyone can clean out debris and toss a bunch of chemicals in to get clear water. But it takes knowledge and experience to keep salt systems and variable speed pumps running optimally without harsh chemicals and expensive maintenance repairs. This company totally ignored my systems check cell warning light even after I called them about it. The technician had no idea what to do so I gave him the instructions and tools to do it. When I complained because they didn't clean the DE filter after my pool turned green, didn't reset the variable speed pump from winter settings and had Superchlorinator set at only 10 % the owner simply quit. If you're not paying attention these boys will maintain yr pool with lots of harsh chemicals while ignoring and eventually damaging your system. When you complain they simply walk away. Pool...
Read moreWow, I had an awesome experience with Pool Scouts yesterday and have to share it! My wife contacted them and, super lucky for us, they were able to swing by on the same day. We even received a text about 10 minute before they arrived.
The team, a cool brother-sister duo, were not only friendly but also really knew their stuff. They walked me through everything they were doing and gave me tons of great tips on how to keep my pool looking great. It was like getting a mini crash course in pool care!
They answered all my questions and made sure I felt totally comfortable with what I needed to do going forward. It’s not every day you get such personalized and down-to-earth service and I am happy to have found these Scouts before pool season gets into full swing.
I highly recommend Pool Scouts if you’re looking for reliable and...
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