I wanted to share some feedback following my recent experience at your studio. I was excited to take advantage of the promotional week and attended an early morning class, which was decent overall. However, my second session on Saturday morning left me feeling very uncomfortable.
The class was overcrowded, and unfortunately, the environment did not feel welcoming. When I made a friendly comment to one of the coaches, I was met with a cold response and was simply asked my name, which felt dismissive rather than engaging. Additionally, the group atmosphere lacked inclusivity—other members didn’t seem friendly or helpful, and I didn’t feel supported as a newcomer.
Ultimately, I decided to leave just a few minutes into the workout because I felt so out of place. This wasn’t the experience I was hoping for, and as a result, I won’t be continuing with the promotion or returning.
I hope this feedback helps your team reflect on ways to improve the experience for new participants, as first impressions matter a lot in group...
Read moreI’ve been attending F45 Shirlington since 2021, and it has been an incredible experience. The coaches are top-notch—highly professional, skilled, and truly passionate about what they do. I attend the early morning class (5:30AM), which fit perfectly into my schedule, and the energy the coaches bring to every session makes waking up early worthwhile.
One thing that stands out is how much the coaches care about their members. They regularly follow up and check in to see how I’m doing and even assist with booking sessions. Their dedication goes beyond the workouts—they truly want to see clients succeed and feel supported throughout our fitness journeys.
If you’re looking for a supportive and dynamic fitness community, I highly recommend F45 Shirlington! ~...
Read moreF45 Shirlington hands down has the best gym community that I have ever been a part of!
The workouts are fantastic, and the variance in workouts is designed in such a way that I don’t have to figure it out for myself, I just show up and the results are noteworthy.
The best part of this gym is the community! Right from the moment you step foot in class, you’re immediately greeted by the kindest coaches who get you pumped up for your workout. During the class, you’re surrounded by determined folks who have the same goal as you, to challenge and better themselves! The coaches walk around, providing technical and encouraging support and before you know it, 45 minutes pass just like that!
For anyone looking for a new gym, definitely swing by F45...
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