Julie's Frame Gallery LLC — Local services in Bainbridge Island

We have been satisfied customers of Julie’s Frame Gallery for years. But this year they went so far above and beyond I needed to say something. On Jan 2nd, a couple large pieces of artwork fell off our wall in the middle of the night (command hook failure). Julie’s Frame fixed and repaired the frames perfectly and it took just a couple weeks. THEN, a week after getting them back on the wall the command hooks failed again!! This time it happened two days before a large dinner party. I sheepishly went back to Julie’s with the broken frames and asked if they could fix them again and have it done in less than two days. To my amazement they said they could(!?). I practically burst into tears of joy. Sure enough, the next day they called to say the frames had been repaired (again) and they are now safely NAILED to the wall. No more command hooks. Thanks to Julie’s Frame we have our wall restored. I am most definitely a customer...

Would 100% recommend. I had a great experience going through Julie's Frame Gallery. As someone who is new to having things professionally framed, I can say that it was an absolute joy working with the gals at Julies. They were able to give me an estimate over the phone, as well as a rough timeline. They were able to work within my time frame even though it was inside of their normal lead time. They were super thoughtful and treated my art carefully. I am very pleased with how my framed art turned out and I would definitely go back.

Its so rare these days to find a small shop that gives you a high level of quality in a reasonable timeframe. I'll definitely...

Very disappointed. We spent over $560 getting a family picture framed with two layers of matting. One layer of the matting was not matting at all. It was literally 1/2" strips taped together at the ends. Very tacky looking. We have had other pictures framed here in the past and they used real matting for each mat. Not this time. Never again, especially at the high prices...