Smart Start Ignition Interlock — Local services in Balch Springs

Very Unprofessional. This shop just wastes time. The first time they install the IDD in my car without the camera due to them not having cameras in stock. OK fine. They told me to come back in a few days. I called Shawn, the owner, and he said to come on Saturday at 10am. Went in today, Saturday at 10am, to find out they don't have enough cameras due to 10 installs they have today. Shawn and this shop wasting my time. They really should have set 1 camera aside and finish my install. Had to call smart start, another company that gave me the run around, but luckily got me an install appointment at another shop for the camera for Monday. Shouldn't have to do this at all, especially after paying this shop for an install that wasn't even complete fully. Do...

If you need to get your interlock installed brothers and sisters do not get it here.

First of all, they did not train me on anything they were supposed to about the device, all they did was show me how to blow on it?

Secondly, came to find out they still ran automated payments when I told them not to after they asked.

Thirdly, they blocked my number after I didn’t get my installation the first visit.

Fourthly, they never open on time and always leave early.

I never write reviews but the way this place is ran is inconvenient I’m...

Horrible costumer service, not only location but including the people you’re on the phone with ,are no help . You can never get a simple question answered. Their communication throughout the whole business and shops is...