True Alaskan Tours — Local services in Baranof Island

The boat tour itself was great, the guide & captain were extremely good, very knowledgeable and informative, also great at spotting the whales, eagles & sealions. The boat was very clean and comfortable with a good range of drinks & snacks.Communication with the company was very good. My only negative was the pick up point, we weren't coming off a cruise liner, we were staying in Juneau. The pick up point was a port at the far end of Juneau which cost us £35 to taxi to, the bus then transferred us to where the boat trip began, which was actually 5 minutes away from where we were staying - so we hadn't needed to spend the taxi fare, which was a little sickening considering the boat trip wasn't cheap. At the end of the trip we asked the bus driver if we could get off the bus at our road end as he was passing it to return to the pick up point but he refused, said he wasn't allowed to. So we just left and walked back instead. I thought that was a bit mean.

** I would like to add to my review, since writing the above, True Alaskan Tours have emailed me with an apology and refunded me $35, the cost of my taxi fare. I am very impressed. They have certainly redeemed themselves in my mind. Thankyou True...

My son and I had an awesome day with True Alaska Tours to Tracey Arm Fjord. The captain took the time to stop for any points of interest, pointing out a black bear that we easily could have missed, stopping so we can take as many pics as we want of ice bergs and the waterfall, eagles and seals. We were enthralled when he spotted the blow of a whale, and after several quiet minutes we were treated to a whale sighting and tail wave. Our onboard guides Sherry and Noe were the best! They were kind and helpful and made us feel like that boat was our home for 7 hours. Sherry was a wealth of knowledge and humour, we learned many things from her about Alaskan history and the breathtaking views. The captain brought us as close as safety would allow to both the South and North Sawyer glaciers. They were both spectacular!!! We witnessed calving and a “shooter” which Sherry explained to us. The trip back home was direct and smooth. A perfect day. This excursion is well worth the price - I highly recommend it. I hope Sherry will be part of your crew, she really brought the...

Went on two tours with True Alaskan Tours. The first one was to Glacier Bay NP (completely AWESOME experience - Sherry was the best!), the second was to Tracy Arm Fjord, which was a beautiful place but the crowd on the boat was a bit "rough." I think they all came off of a cruise ship and would run when there was something good to see outside and would NOT move and would NOT allow others to have their time to take photos or view things. They would bang into you and cut in front of you. I don't know. It seems like the crew could have made an announcement about being considerate of others - taking your time but also allowing others to get in front and have their time. If you weren't super aggressive, you would not get your time. I don't think this is how things should be on a day trip. Glacier Bay NP trip was completely opposite. Everyone was kind and considerate of others. So, mixed bag depending on which tour you take. I'm giving Tracy Arm 4 stars due to the scenery, but 1 star when it came to...