Public Storage — Local services in Barnegat Township

I am writing this to educate others before they arrive under the impression a unit is actually "reserved" for them.

I arrived at the Barnegat location this afternoon as I had made a prior reservation that expired today. I received an email this morning with the Subject Line: "It's move-in day!" Well, it was not move in day as Joe, the owner/manager of this location, said the unit I allegedly thought I had reserved online and could move into today, was no longer available. Good thing that I didn't arrive with a truck load of stuff to store. Joe explained that if you go online, create an account, you can begin renting an available storage unit. Joe went on to explain that someone did that, therefore the unit "reserved" for me, was no longer available. So if the unit was no longer available, why an email this morning welcoming me to move in? Why no other emails prior alerting me that my "reserved" unit was no longer available?

Again, I hope my review spares others from arriving at one of these locations thinking you can begin storing items, when that in fact my not...

I have been shopping around for a few months for storage. Customer service and price are both very important to me. Some times you can get a good deal and the customer service is not so great. Its not always easy to get a competitive price and good management/customer service. The reason I chose Simply Self Storage in Barnegat is because of the new Manager, Joe. What a pleasure it was to speak with Joe on the phone. He was professional, courteous, and set me up with the right size storage and competitively priced unit for my budget. I decided immediately that this location was going to meet my needs. Joe made the entire process simple and quick making sure all my questions were answered!! It just so happened that Vicky, (Joe's Mom) was there when I arrived to secure my unit. I can see where Joe learned his ability to easily talk with people and provide professional customer service! I am definitely a happy customer. If you are looking for storage, check out this place! Also look at their website for competitive price deals too! Then call Joe! Thanks again Joe!...

Was at Simply Storage for 2 years. Was an average experience with a friendly staff. The indoor climate controlled units didn't have lights in them and with a closed ceiling we needed a lantern to light up our unit. We didn't like the month to month lease at Simply Storage - we had a price increase after 90 days just when we were settled in. We ended up moving to the new Extra Space Storage in Manahawkin where we got a unit 1/3 bigger at a price 20% less than what we were paying. The Extra Space Storage is new - you can even lock in the rental pricing for 2 years which we did(unlike Simply Storage). Extra Space Storage even has lights in most units and an indoor loading/unloading area so you can move stuff even when the weather is not great! Extra Space Storage even gives you a...