My DJI Mavic Air drone decided to fly itself into my house, breaking all of my propellers and breaking one of the arms. Poor aircraft looked like it had a dislocated shoulder.
I checked around, found this reputable repair shop that's also very active in the drone community both on-line (YouTube) and in-person. For labor, they work on a flat-rate based on aircraft type, then they just add the parts in. With shipping, parts and labor, and a full set of new DJI OEM props, it was right around $200, which is awesome for everything I got.
I could have technically driven the drone up to their repair center near Cleveland, paid for a rush repair, and saved shipping and time. But the turnaround with shipping was very good. Took about a week to get my drone back into my hands in perfect working order.
On the other end, they performed an initial diagnosis, and submitted an official estimate in PDF on-line. All very official.
Once you tell them to go ahead with the repair, they complete the repair, test the drone fully, including a test flight, then contact you for payment.
As soon as you pay, they ship it back as soon as practical - for me, it was next business day.
I liked the constant communication, as it made me feel like my aircraft and remote were in good hands. Would absolutely recommend this repair company to anyone looking to get their drone repaired.
The flat-rate labor is nice, because anything that's going to cause a repair place to open up your hyper-miniaturized, easy-to-break drone, is going to spend at least an hour or two breaking it down, and putting it back together again in working order. Current ASE rates for auto repair labor run around $80-100. So their fixed labor rates are absolutely reasonable.
Also, the mark-up on the props were basically Amazon level, so below MSRP, which made me happy.
Again, my drone arrived, ready to fly, pre-calibrated, firmware updated, and everything tested.
I've flown my drone the past few days since it arrived, and it absolutely works better than even before the collision!
As an avid drone flyer, I hope they stick around as a business, to take care of my drones whenever I...
   Read moreI signed up for Ohio Drone School lessons not knowing quite what to expect. I own a small quadcopter, but nothing that would place me in the “serious hobbyist” (much less professional) category. As an amateur photography enthusiast, my goals were therefore twofold: Expand and refine my entirely second-hand knowledge of how to fly DJI drones, and get some hands-on flying experience to determine whether this hobby felt like a good fit for me.
After a round of indoor lessons and about an hour of outdoor flight time, I can say without hesitation that Dana and “D3” exceeded my expectations. I trusted that they would be knowledgeable, and they were, but the instruction they provided was first-rate. We began, of course, with safety rules. Then it was on to a thorough review of the DJI Go 4 app and its various settings, as well as preflight setup of the drone itself. Next was my highly-anticipated first flight. In my estimation, there is simply no substitute for having an experienced professional looking over your shoulder to explain the camera view, map view, icons, and other intricacies of the DJI Go application and the controller.
I left with exactly the confidence I hoped to obtain. I still haven’t decided between the Mavic Pro and Mavic Air, and I’m putting off the eventual purchase until we are safely finished with winter, but I look forward to buying one or the other from these friendly and knowledgeable guys and coming in for the setup and...
   Read moreI honestly don’t have anything but good things to say about Dana and his service.
I crashed my Mavic Pro and had it out to Dana the same week. He had a competitive price compared to others and had my gimbal rebuilt in less than a week. He even packaged it up so it was 100% safe on the return shipment.
He was very responsive and answered all my calls and texts. I procrastinated on linking my remote to my drone for a few weeks, and Dana took time out of his vacation to walk me through the process when I was finally ready.
Fly by video pros has earned my forever...
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