I was told the table that I wanted was $50 and they had 4 in the back so I would get one from from the back by the salesperson. I bought it. While waiting for them to load it the salesperson came back and said no she made a mistake, It was only the table on display that was $50. I asked to speak to the owner. He was called in the back by the salesperson and told her to tell me that although his sales person made a mistake he would not honor it and that I would have to pay the difference if I wanted the table. He would not even come to the front and talk to me. I requested a refund and left the store. I will never shop here again.
UPDATE TO THE RESPONSE FROM THE OWNER: And I'm sorry you didn't think enough of your customer to at least come from the back and speak with me after I requested you twice. In fact you told your worker to tell me you were too busy to talk. Never forget, your customers are who keep you in business and if they aren't important enough to get two minutes of your attention then apparently you don't deserve the money they spend. Unfortunately this review is not the only one on the internet regarding your lack of attention/respect for your customers. There are others which means this a pattern of behavior that you feel...
Read moreI had a wonderful experience here. I was 39 weeks pregnant and needing a couch. We had been remodeling for baby and I wanted something nice to bring home baby, along with accommodating all the visitors we were going to have. I had went to every furniture store in Beaumont and Port Arthur that day with my mom and I was ready to give up. We told the sales representative what we were wanting. She was extremely helpful. I found one I wanted but didn't like the price. She went and got the owner. He was very kind and worked tirelessly to get me that couch. I told him I want this, but not at that price. So I told him I want to walk out of here at 2 grand which was top of my budget. So he mad me an awesome deal. I got the electrical reclining sectional with cup holders, it was an Ashley btw. The coffee table we have always wanted, with a lift top and on wheels. #awesome He pretty much gave me a 5 year warranty which covers everything even the electrical systems. As well as delivery and set up. I walked out right at 2 grand and not a penny more. They also had it to me the next day. I would highly recommend this store and the awesome deal I got here. Thank you to all the staff we love our couch and so does all our family...
Read moreThe owner is a shady man. The sales woman called the owner and told him what we wanted like over 10 times specifically, with the price range. He acted like he was willing to help, but on each occasion came back to give us a set that's more expensive than our price range.
At one point the sales woman told him again of our preference, but he choose to either ignore her and then proceeded to waste my time and hers. After an hour with nothing to show, he came back with the same BS we've already been through, and then when I decided to leave, he asked me to apologize to his sales woman because I waisted her time. I refused, asked him to get out of my way and left. This old man is corny and does not know the impact of...
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