Went in for a repair (2)14k gold rings for a resize.. was told our jeweler is out due to Covid 19… Ok understood.. so your gonna keep the rings here till he’s available for it… No sir please bring these rings back in two weeks… but my wife is in tears i am thinking. So they obviously don’t want to secure my business after I told them I would wait and leave it there till that time even considering a “back log” of orders… take it over to the next jeweler over the bridge and they tell me “ no problem sir it might be two weeks until there ready but we understand your concerns” sounds like they want my business don’t it regardless of the delay or in this...
Read moreI brought in two gold bracelets and a watch for repair and was surprised to find that they would be sent out instead of repaired onsite. But I decided to take a chance and had them sent off. I received a quote for repair on the bracelets of $460 which I felt was beyond reasonable and a quote for $230 for the watch. I requested that all items be returned and was charge $25 for shipping. I then brought the items to a jeweler who fixed both bracelets for $24.50 and the watch for $10...OUTRAGEOUS! Don't believe their ads. They seem to be paying for them in a most dishonest manner. I had high hopes for a local, honest jeweler and was woefully...
Read moreOur local Jeweler offers a nice selection of vintage finds and custom pieces, which we like. My fiancé and I bought our promise rings there and returned a year later to browse the diamonds. We set on two really nice rings during the Customer Appreciation Sale and saved a bunch of money. Resizing is really expensive however. I’ve always gotten jewelry at a chain store and paid the extra for free resizing so I had no idea of the costs or work involved. We brought in a ring purchased at a high end gift store and Craig resized it no problem. I think I may finally bring in my old wedding rings to get rid...
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