I bought a scope for my AR and it worked fine just couldnt be sighted in or even close to the laser bore no matter where i put it and all the tricks i could think of. So i paid cash and when i made the return im told that since its over a set amount believe it was $50 that i could either get a gift card or corporate check by mail that could take 5 to 10 days. This 2 star rating is based soley on store policy and thats it. Staff is friendly and helpful and their products are good products but evrything costs more than $50 there so having the money on hand in that store should not be even close to an issue. Besides if you take the gift card that has no cash value what happens if something you buy from that card needs returned? Terrible policy runnings and honestly thought you guys cared a bit more about your customers. Minus 3 stars for policy plus 2 stars for...
Read moreStopped to get dog dewormer. Asked lady where that was. She showed me then stood in front of the packages so I couldn't even grab one to decide what to buy. I then told her thank you I'll find the one I need. She asked what kind of dog and age. I told her and again said I'll find what I want. She told me out of bigger dog one. I told her that is fine I can get two for smaller dog if needed. She then sat there telling me how I can get 2 of the smaller dog ones. Like I literally had just said. And she still wouldnt get out of my way so I could grab a package and read to find what I need. So I told her I guess I'll go somewhere else for it. All I wanted to know is where it was at. I thanked her for that twice and told her I could find what I need from here. She absolutely wouldnt let me. I think she liked to hear herself talk. Nobody has...
Read moreThe store itself I would probably rate at 3 stars, but I had a specific question and asked an employee, and what happened next was GREAT! He was an older gentleman, and was a great conversationalist, which is important to me because I'm order to find the product we had to cover some square footage, he didn't just point me in a direction, he stopped what he was doing and took me there! Although they didn't have the specific product that I was after, I had a great experience and conversation with him and felt very welcome and right at home, and got some really great history as well! Keep hiring great people Runnings, and you'll grow bigger every year! I'll make sure to stop by next time I'm in that neck...
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