9/16/2024 update. I changed my rating which is somewhere between 3 and 4, but I liked Will so rated @ 4. He came back out on 9/12 @ 11:30. He said he couldnt come earlier due to 2 large jobs in the morning. The 1st day he was here, we discussed the irrigation system which he decided to turn off to eliminate what was causing the leak. On the 12th, we decided to check around for other possibilities before redigging the main pipe. When checking the irrigation valve box, it was full of water while closed off. Will said that once the main was fixed the force of the water must have broken the seals on the irrigation valve so he fixed that. The meter was still running at a snail crawl and Will said he'd need ro re-dig, but could not do it today which was frustrating to me. He had already checked the faucets before which were not dripping. I suggested that maybe we should go around and doublecheck every valve just to be sure. So he checked all valves, water heater, garage sink, iutsude water w/d, kitchen sink/dishwasher, both bathrooms, toilets and all go. The back outside spout which had a hose attached to the house was not dripping earlier this year, but it was when we took the hose off. He tried to tighten, but he couldn’t tighten enough to stop the drip, so he replaced. Meter stopped after running for almost a week. Between the water and repairs this has been expensive. I waited to update this until we started back to normal use checking the meter and all seems good so far. 9/11/2024 Changing my rating. The issue is not resolved . I went out to check my water meter to be sure all was good and its running with no water on in the house, so the issue was not fully resolved. I called the office to request to be prIoritzed and was told by the phone person that NatalIe said 11-3 even though this is a followup to the original repair that is not resolved. I would think I'd get priority. Once the issue is resolved, then I will update my rating . 9/9/2024 William was excellent. Had water coming up thru the yard. I called Meeks on a neighbor referral and glad I did. William quickly determined where the water main joint had failed and replaced the bad section. He was friendly and focused on the task at hand. He was patient with all the questions I asked. Thank you William. Because of you, I would use Meeks again. Meeks management: Take care of this young man given today's ability to find good employees. He...
Read moreAbsolutely trash!!! We never refer anyone to them. Spoke to a lady last week that said she would call me back with a day and time the plumber would come out. She never called back. But guess who was at my door bright and early Monday morning? The plumber and I wasn't expecting him. I was getting 4 kids ready for school and proceeded to tell him I had no idea he was coming out as no one told me and he turned around as I'm speaking to him got in his truck and left. I called the office spoke to the manager her name was "Teresa" she stated "let me look into this and call you back" Nope never called me back. Don't waste your time with this trashy customer service company! There's too many plumbers in Ocala. BTW, Miller and Son's plumbing...
Read moreWasted 4 days trying to get this company to run a water line. They don't call you back when they say they will and apparently they have one person that takes care of all the scheduling, and if she's out, good luck. They also make you do all the legwork for them. Scheduling with the city to mark the lines, your problem notice of commencement, your problem. You pay them an astronomical amount of money and you do half the work. Whatever happened to the days of receiving a quote, accepting said quote, and the work starting? If I wanted to do the work I wouldn't pay you to do it. UPDATE Meeks quoted this job at $5,800. 75 ft of pvc and a backflow. Called Mike Scott Plumbing and it was done two days...
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