3rd Visit, Delivery, JUN 4, 2024 pass the gate with DL —- check-in & get a door at the office —- park & drop the trailer —- wait for unloading in front of the trailer —- paperwork at the office
1st Visit, Delivery, DEC 01, 2023 pass the gate with DL —- check-in & get a door at the office —- park & drop the trailer —- wait for unloading in front of the trailer —- paperwork at the office
As of June 2020, the new big building still isn't showing up on Google Maps Satellite images. The address is 300 Cardinal Dr. (0.25 mile North of the I-71 exit #140) ALL trucks enter on the South side of the building on Cardinal Dr, then North at the West driveway. High Viability Vests are Required (Face Masks Required too during COVID-19 rules)
Very pleasant lady at the guard house, as well as the lady in the receiving office. I had an 8am Sunday morning appointment. Arrived about 5 minutes ahead of time & was docked (dropped trailer & disconnected), got the green unloaded light & finished with my bills in hand in about...
Read moreFriendly staff, well organized, clean, and paved yard. Easy drop-and-hook. Perhaps it's a flaw in the process somewhere, but the check-in/check-out process is slow. I'd suggest trip-planning for an hour waiting to get in and out, on top of your delivery/pickup process.
If anyone from management is reading this. I'm sure the Guard Shack folks are willing and able, they are certainly professional and courteous, but a better, streamlined process is needed for getting drivers in and out. 5-10 minutes per driver quickly gets out-of-hand during...
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