Verizon — Local services in Berwick

I recently had the pleasure of visiting this Verizon store, and I cannot express enough how exceptional my experience was, thanks to the outstanding assistance I received from Frank, one of their sales employees. From the moment I walked in, I was greeted with a warm smile and genuine enthusiasm to help.

Frank's product knowledge was impressive; he patiently listened to my requirements and offered expert advice tailored to my needs. His understanding of Verizon's diverse range of products and services made my decision-making process incredibly smooth. Frank not only explained complex technical details in a clear and understandable manner but also took the time to ensure I was comfortable with my choices.

What truly set Frank apart was his dedication to ensuring I got the best deal possible. He patiently walked me through various plans and options, helping me find a package that not only suited my requirements but also saved me money in the long run. His professionalism and commitment to customer satisfaction were evident throughout the entire interaction.

Moreover, Frank's exceptional customer service skills made the entire experience enjoyable. He was not only courteous and respectful but also genuinely interested in ensuring I left the store satisfied. Frank went above and beyond to address all my concerns, demonstrating a level of dedication rarely seen in today's retail environment.

The Verizon store itself was well-organized, and the staff, inspired by Frank's example, were all friendly and helpful. The atmosphere was welcoming, making it a pleasant environment to explore and learn about the latest tech offerings.

In summary, my experience at the Verizon store, courtesy of Frank, was nothing short of fantastic. His professionalism, extensive knowledge, and unwavering commitment to customer satisfaction made my visit memorable. If you're looking for a seamless and enjoyable shopping experience for all your tech needs, I highly recommend visiting this Verizon store and specifically seeking out Frank. His dedication to providing top-notch service truly sets the standard for exceptional...

I recently had the pleasure of working with Frank, and I must say that he is one of the most knowledgeable and helpful salespeople I have ever met. He was extremely patient and took the time to understand my needs and preferences before recommending any products. He was also very responsive to my questions and concerns, and always made sure that I was satisfied with my purchase.

Frank’s expertise in the field of mobile phones is truly impressive. He was able to provide me with detailed information about the latest models, their features, and their pros and cons. He also helped me compare different models to find the one that best suited my needs.

What impressed me most about Frank was his honesty and integrity. He never tried to push me into buying something that I didn’t need or want, and always gave me his honest opinion about the products he recommended. This level of transparency is rare in salespeople these days, and it made me feel confident that I was making the right decision.

Frank’s customer service skills are also top-notch. He was always polite, friendly, and professional, and made sure that I felt valued as a customer. He went above and beyond to ensure that I had a positive experience, and I truly appreciate all of his efforts.

Overall, I would highly recommend Frank to anyone looking for a new mobile phone. His knowledge, expertise, honesty, and customer service skills make him an invaluable asset to any sales team. Thank you, Frank, for...

Hugely disappointing. Would not recommend. I bought an iPhone charger here. It was expensive ($39.99) but it was all they had and I was going on a road trip the next day. It also came with a warranty so I felt, "at least they stand by their product." It broke the first day of the trip. When I returned 19 days after purchase to return it, I was told because it was beyond 14 days, my only option was to go through the product's website and file a warranty claim. The 14 day exchange policy was not written anywhere on the receipt. The manager, Frank, would not even entertain the idea of assisting me. All he could say was "we can't help you." So much customer service and the idea of standing...