They don't sell lime. Spent five minutes figuring out what they had available and ended up buying packaged mortar only because I was in a rush. In all of five minutes there was 20 seconds or less of eye contact as I was asking questions. Turns out the mortar I wanted was simply "grey" when I asked what color it would be. A brick yard that doesn't sell lime isn't very knowledgeable to me, and the expertise of the front desk person didn't seem very adequate...
Read moreOur company, ELM Construction, has partnered with Alabama Brick for years, and they are an essential part of our team. Their whole staff is incredibly knowledgeable and easy to work with. We've had the pleasure of working with Katherine Higgins at their 280 location, and she is always so kind and patient with our team and our clients. She consistently goes the extra mile to make sure our projects run smoothly and our clients find the...
Read moreHorrible customer service from the owner Jeff. I called before I drove an hour away to ask if I could return a purchase since I was told by another employee that I could. When I got there Jeff was no help and just said NO you can’t return it. Seemed as if we were bothering him and he wanted us out of his place immediately. Definitely gave off that...
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