Best Buy Warehouse — Local services in Bloomington

Do Not Come Here – No Overnight Parking, No Respect for Drivers

I strongly advise all truckers: do not come to this facility expecting to rest or park overnight. My appointment was scheduled for 7 AM. As a professional driver, I arrived at 3 AM to be early and prepared. Like many drivers, I planned to catch a few hours of rest before unloading. Instead, I was met with complete disrespect.

Upon arriving, I was told there is no overnight parking. That alone is frustrating, but what happened next was even worse. The security guard aggressively told me: “If you don’t leave now, I’ll call the police.” Seriously? I’m here to do business with this company, I’m not loitering or causing issues. I’m just trying to sleep a few hours before my appointment — which helps your team by keeping us alert and safe.

Where is the professionalism? Where is the understanding that truck drivers are human beings who need rest to safely deliver your freight? Facilities like this one clearly don’t care about truckers’ safety or the real-world conditions we face daily on the road. There’s no signage warning about this, no alternative solutions, just a threat of police for being early.

This kind of treatment needs to be exposed. We bring your goods. We work overnight. The least you can do is provide parking for a few hours. Until this company fixes their policy and treats drivers with basic human decency, I suggest all truckers avoid this place. There are many better, more respectful facilities to do business with.

Truckers: speak up. Our time, health, and rest matter. We deserve better than being told to leave or face the police when we’re simply...

Very disappointed with their lack of organization and communication. Ordered a TV for same day pick-up at this location and was notified shortly after that my order was ready for pick-up despite it being Memorial Day and their store hours online stating that they were closed. Turns out they were in fact closed and my order was not ready as stated. Went back the next day, May 26th when their hours on their website stated 9am-3pm. Arrived at noon only to find a sign on their door that stated they would not be open until 3pm. No where did it say this on their website. Went home and returned to the warehouse at 3pm. This time I found what I believe was a manager telling those of us waiting outside that they no longer would be opening that day or would remain closed the remainder of the week. It is June 3rd and I have yet to receive the TV I purchased a week and a half ago. My experience at this store has been that they are unreliable, have poor communication, lack of organization, and overall costumer service is poor. I had always thought Best Buy cared about their customers but this past week and a half is...

The security guard has a God complex. Without him the world will not revolve nor will the Heaven and Earth open up without his permission. Dispatched on my load 24 hours after pick up time . Picked up my preloaded trailer in Indianapolis 30 hours late snow delays icy road conditions. Arrived an hour and a half late for my 8 a.m. appointment. He stated that it was up to him as to whether or not I was going to be allowed to go in he could turn me away at his discretion at any time. All I asked him was how cold did it get he copped an attitude. 10 pallets less than 3000 lb do you want to drive that at 65 miles an hour in Winter conditions I beg differently. Another good excuse to avoid Best Buy and any of its technological assets will not be in my pocket ever again. You just go ahead and keep Little Hitler at the gate because he loves his job and his power. On Monday Martin Luther King Day this...