Bogus Basin Ticket Office — Local services in Boise

Bogus basin pretends to be a non profit and for the community, while simultaneously paying their employees a poverty wage. I paid for a pass and was then hired full time to work at bogus for the winter season. One of the employee “perks” is a “free” season pass. Since I had already paid for a pass, they promised to credit me the difference.

I took all the steps necessary to compete this process, and was issued an employee pass. Both passes were in my pocket anytime I rode the mountain. Now I come to find out since my employee pass was never actually scanned, they are refusing to reimburse the money I paid for a pass. I worked all winter for them,full time, for $15 an hour, a literal labor of love just to get laps.

It took them months to finally get back to me and deny payment. No options were offered as consolation, not even a sorry that sucks. I would say it’s hard to believe but I have heard many gripes with management during my time there.

It’s sad that a “non profit” treats their employees so poorly, I just wanted my 300 bucks back to apply to this years season pass. Now I’m well out of the sale window and will be paying full price.

Thanks for nothing, glad you could profit off of my labor and offer zero help with resolving my issue. No wonder the turn over is insane and you can’t keep quality...

This is hands down THE BEST place in Boise to go if you love standing in line. They even make it super awesome and fun by making you wait in line for 30 minutes only to slam the “register closed” sign on their window and rudely announce that they aren't open right now. It seems like every single year they are innovative and finding new ways to make a simple task like being polite extremely complicated. Total wait time for a 2.5 minute transaction was 45 minutes. I wouldn’t be so upset if they actually had some customer...

Best wishes getting to speak to a live person. Most phone calls get routed through several choices where you are then met with a recorded message to try again during business hours, regardless of which extension you tried. My call was at 11 am on a Tuesday. There are no options to leave a voicemail for a call back.

Your best bet is to message the mountain account on Facebook where it is actually monitored. Major kudos to the individuals that run the social media and help get information out to...