We ordered last night to go, came by late, just got back in to town- unaware of closing time.. Sign said OPEN, so we chose to go here. We have never been, so it took us a bit to read the menu.. While we were trying to figure out what we wanted for 4 people, the gal on the mic rudely let us know they were closing in 10 mins. So we tried to hurry and meanwhile they were staring at us through the window, one kid (with the pony tail) said “OH MY GOOOOD!” Loud enough that we heard it through the drive through. As we pulled up one of the girls slammed the closed sign on hard enough that it hit the window. The kid at the window tried his best, but was still acting pretty put out. The same blonde girl who slammed the closing sign handed us our food, and very condescendingly told us to “have a good night.”
I worked in the service industry for 8 years. Serving/bartending. I’m fully aware of how difficult it is when you get late customers. However, you put a smile on your face, do your job, earn your tip, and you do right by your employer. You are open until you are closed, and when the sign says open, you treat your customers like they are paying customers- not like they are trash people who don’t deserve your kindness even though they are helping to pay your bills, too.
The food was good- which is the only reason I left two stars, but service was so terrible we will more than likely...
Read moreWhat’s in a name? The absence of a ‘k’ and apostrophe are not the missing with which we should be concerned. That would be your dignity.
Not wasting time with grace, charm, style (aside from the unnerving mascot / logo), “HPO” cuts to the chase, focuses on slopped-together, dressed-up fats, salt, and sugars to nourish the wee ones and indiscriminate adults in a pinch. Imagine having as low standards in regards to say, matters of the heart, as you do with Pac-Out meat.. do you think your offspring would be beautiful?
Consider a day thirty years hence. You’re hooked up to a machine in a spartan state-run hospital, your fortune evaporated from needless indulgence, your health, your body so far from a Temple, that as you near meeting your maker, you’ve reason to fear He shan’t recognize you. Will you have any regrets as you drift off into that long-goodnight? Where are the children, you wonder, the mainstay of those drive-through excursions? In your ears you can still hear the HONK HONK HONKING of...
Read moreCame here religiously during 2021, food was great and the staff was very kind. Just left there today with good milkshakes and the worst chicken tenders I have ever seen. They looked like the ends I’d give to my dogs. The staff … the gentleman that took my money was grand. He was incredibly kind, made eye contact and gave me my milkshakes and my drink. He said they’d be right back with our order. Now the only thing that I can assume happened next was a miscommunication around expectations. The woman that threw open the order window tensely asked me “did you tender your order? Are you waiting for something else?” Really threw me off. I stammered out chicken and she handed me the bag and shut the window. No double check did we need anything else, no thank you, have a nice day. Just here. The chicken: undercooked and poorly butchered. No seasoning on anything. Bread in the basket was a grease sponge. Two star review: one star for the male staff member and one star for...
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