Idaho Statesman Shop — Local services in Boise

I had a disappointing experience right before boarding my flight two weekends ago. While checking out, the cashier made some small talk and asked if I needed a bag. He gestured toward two large bags placed a few feet above the counter, which I assumed were samples. As is customary, I waited for him to grab a bag from under the counter and help me pack the items. After an awkward pause, I politely asked if I could use one of the bags above the counter. His response was surprisingly snarky and condescending: “That’s what bags are for, aren’t they?”

It was an unnecessarily rude exchange that left a poor impression. If someone cannot be kind or helpful in a customer-facing role, perhaps this line of work isn’t the right fit. Management should truly be aware of how their clients are being treated. A little courtesy goes a long way—and sadly, that was...

Just bought a sandwich there and the person in front of me paid with cash and the cashier (young lady) Asked if she could just run it up to the next dollar and the guy said yes. She then took that amount of money and put it on the counter and after the guy left she put it in her pocket. Is that store policy? There was no discussion or signs about tipping. I was going to go to some charity. makes it look like she’s stealing from customers....

rude cashier. telling mentally disabled people to use self checkout and stating soon they must learn to self check out or not buy anything from them . blunt violation of the Americans With Disabilities act. highly unpleasant experience with a man that clearly does not like...