Parkland Health Center — Local services in Bonne Terre

August 24, 2017 at about 9:30 p.m. I had my fiancee drive me to the E.R. in Bonne Terre because of severe back spasms I get occassionally. They were so bad they were making me vomit. I also suffer from severe panic disorder when there are huge crowds of people. I enter the E.R. trying to not fall or throw up while my fiancee parks the vehicle and they tell me to go to the waiting room I start going that way and see it's full and then I feel my already anxiety go up. I turn around walk outside sit on the curb by where the ambulance unloads and wait for my fiancee. I tell him what is going on so he walks in with me and we are heading to the waiting room and then I start throwing up again. He asks if we can sit in this little cubby room where they do admitting normally and they say yes. This young man sits down and says (while Im still throwing up) this wont get you in any faster but still wanted to update my information. My fiancee did most of it for me minus somethings like my medicines, my doctor, my bulging disks, ect. but after how this man treated me I was done! Then my fiancee asks a woman if they could call for me outside ( I needed to calm down because now I'm throwing up with my back spasms getting much much worse because my anxiety is spiking through the roof). The woman says very snarky that if I'm not in the waiting room when they call they will go to the next person. Let me tell you you people do not care about people and it shows. Even when the person if clearly distressed you do not help them and unfortunately this is how most of your staff, nurses, and doctors are with their bed side manners. The only doctor that is descent at that E.R. is Dr. Dana Day. He is not just descent he is exemplary. I was have such a hard time with vomiting, horrible spasms, anxiety through the roof, and now anger that I went to Mercy ER in Festus and treated with dignity, compassion, and respect. And don't even say drug seeking because I request NO pain medicine if at all possible and all I wanted was a steroid shot to stop the spasms and of course they helped me. Bonne Terre E.R. you need to take lessons from Mercy on how you treat people. You are just digusting! People take my advice if at all possible and travel the little extra distance. Iwas in horrible pain and the drive seemed to last forever but...

I have thought about this for sometime and decided it needed to be done. Dr kalugotla Shivaram was the doctor I had seen my last visit to this ER. I have always love BT er. When I walked in I was immediately met with attitude. When they called me for triage the lady threw her pen at me out of frustration. I asked if she was having a bad day and helped her pick it up. She proceeded to tell me yes, because everyone keeps coming in here when they don’t need to, now what do you need seen for? I explained everything going on and she puts down for my reason “patient has multiple complaints” The rude nurse come into my room And asks me why I’m there. She notices I’ve recently showered and had a drink with me. So I must be feeling okay to drive myself and have a drink and able to shower. I explained to her that we have several young children and we didn’t want to expose them to germs. So my husband stayed home and I drove myself. My husband helped my shower because we were trying to avoid the er. I also have thyroid disease so I always carry a drink with me. I’m also on a medication that causes dry mouth. She was so rude I almost got up and left and she insisted I sit back down and wait for the doctor. When he came in, the girl that does paperwork was in my room. He told her she could stay and processed to push my down on the bed. Then he pushed all over my stomach as I yelled out it hurt. He said are you on your period. I said no. He said that’s why it hurts.im not on my period, so that’s why my stomach hurts when you push on it??? Okay I guess. I’m not the doctor. He Looked in my throat and said nothing was wrong with me and gave me opioid papers. I WASNT ASKING FOR MEDICATIONS. I was there because I have lumps popping up all over my body and with those lumps, severe anxiety and panick attacks. I’ve never had one before. Until recently. I left crying. Balling my eyes out. And I can’t bring myself to go back to the doctors. They’ve treated me and others so badly. And they get away with it everyday. I won’t go back to this place because of him. Up until this point, this was my...

Thank you for saving my life to the staff of 1995- 1997

It was a late night visit for me back sometime between 1995-1997 I was having a weekend visit with some friends as we celebrated selling our girl scout cookies, I had been recovering from a tonsillectomy at the time, I thought it would be okay to take a drink of coca cola, big mistake,,I started bleeding and it was very bad, all I remember was being rushed upstairs to the only bathroom in the house and by this time it was gushing, they grabbed a bath towel and rushed me back down stairs, my moms boyfriend at the time was still outside they rushed me into his car, immediately he drove as fast as he could to get me to the nearest hospital, he whips into the parking lot and opening my door from the inside and having me walk into the emergency room, I’m sure at that moment it looked like a horror show, I remember this bath towel was soaked, they immediately rushed to me and got me into a room and started working on me , I’m not sure how much blood I had lost I thought I counted seven but I can’t remember, It was so bad I just remember having trouble breathing from the amount of blood, I was in and out as they ended up knocking me out, I thought I heard the ER doctor say something about it they didn’t get the bleeding to stop and seeing my mom and that was it the medication knocked me out, the next day I woke up in my own bed, My mom said later they were going to air flight me to St Louis, this hospital honestly saved my life and I didn’t even know who they were , I just want to say thank you, I obviously had more things to do in this life than I could have known. I’m not sure if the same workers are here today but that night the workers that were there...