Beauty Supply Supermarket Dorchester — Local services in Boston

I have been coming here for years. I live in a suburb that does not serve black hair. Today, I drove 45 minutes to get to this beauty supply with my 5 year old daughter. When we arrived my daughter had to use the bathroom badly. I asked the woman at the front if I could have access to a bathroom for my daughter. Her response was that only my daughter could go. I let her know that I needed to help my daughter in the bathroom (moms, you understand). She s aid that I could not go inside. I calmly and sarcasm free volunteered to leave my purse,, if she felt that I would steal. she said that I could go to another store⁸. I did as she suggested and went to another store. I wonder why store owners (especially non black store owners)in Black communities think it is ok to deny facilities to patrons? It's almost like they believe we don't have the same basic biological needs as others. I will not return to this store and would suggest that if you are a woman of color you pass...

The store policy is not given at the front desk like Macy's, Nordstrom or even Target's they can be more customer friendly they will gang up on you not thoughtful to the customer, I just left the store and ask to swap the very same item in another color. You don't tell your customer too bad you bought it your stuck with it. Even swap is all I asked, they didn't give a dawn how stressed I was the dye I bought was not the color in the bottle possibly a one time their company they purchased from sold them products that were fraudulent to the actual item. I accepted not the return due to using it, I wanted to change the hair (simple ponytail never used) I'm asking the people in our community to not shop in this store that does not serve respect and or appreciate the surrounding community they serve, which is not of your...

First and foremost, this beauty supply store is over priced and simply over crowded. I purchased passion twist for my hair and used 3 out of 4 packs. I didn’t open the remaining pack and I had a receipt to show proof of purchase. Additionally, was not told that all sales were final upon purchasing... I went to return the pack of unopened hair to the store and was told I couldn’t exchange the item. What made matters worst was the attitude and the unwillingness to rectify the situation. I will NEVER purchase another thing from this store again. They do not appreciate business and are not up front about their exchange and return policies! Do not buy...