When I got back from deployment, I spent my R&R moving into a new apartment. I was struggling with feeling secure in the new place, so they helped me find ways to increase my sense of security (dowels for windows and sliding doors, sliding hotel locks for the doors, etc). They helped me figure out how to get my washer and dryer installed, helped me with pest control stuff, figuring out creative solutions for every day problems. They’ve helped me figure out which tools will work best for me for specific jobs, and when I couldn’t get a screw out of my key fob to change the battery, they literally pulled out their own tools and struggled with it for me until it was fixed. Living so close to the store has been such a blessing to me. Friendly, helpful, attentive, and all around excellent service and great people. If I could rate it six...
Read moreI hadn't been to an Ace until I moved here. The quality of service is amazing right as you enter the store. I always feel like they care and know that I want to get my things fast and head out. Occasionally, they check the aisles for people like me who are in denial about knowing where things are. They are always approachable and communicative. I typically have to pay a little extra compared to larger stores, but the convenience and service are...
Read moreCalled Dwayne looking for a specific bolt size and thread pitch. He walked back and looked for it and gave me all of my options. When I showed up the crew showed me back to the bolts and where I needed to look to decide which one I wanted.
Made it up to the counter and despite Ace being a National chain, it felt like you were a part of the family. Wished I...
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