United States Postal Service — Local services in Box Elder

I recently moved into a new place in the Box Elder area. The contractor/landlord told us we can get the keys to the box f et on the post office. So I went to the post office while I was waiting I line I heard the clerk being condescending and rude to the person she was helping. Then my turn I told her what I needed she looked at the address and said oh we don't have the keys to that street yet I said well he told us to come here and she replied well I don't know what to tell you we don't have the keys you need to fill out a yellow card. All that was said in the same rude condescending tone she had with the woman before me. She was acting like I was waisting her time. So I go fill out a yellow card hand it back another clerk and leave. I called the contractor who says the keys to all the boxes were turned in two weeks ago. So I go back in to find the one I turned the card into mocking me to what must have been the manager. As I made my present know both clerks walked away. I told her what my contractor said she and she said she had the keys but has been waiting on the master lock and it was still not in. Once it came it needed to be installed.. So not only did the clerk give bad information she was rude and horrible, and yet somehow her manager felt her behavior was ok and did not feel the need to say sorry. I can see why this place has such low reviews. All the comments I am sure are about the lady I delt with.. Must be nice to get paid and still get be rude to people with no consequences. Worst post office I have...

I’ve lived here two years and it’s the same story every time I visit. One lady in particular is downright rude and condescending. I’d bet it’s the same “lady” everyone else has complained about. She assumes every customer she deals with is completely ignorant and has no clue what they’re talking about. Went in today because I requested our mail start being forwarded tomorrow, but we haven’t received any in the last week and I received a notification that an important package was “undeliverable.” Instead of listening to me explain my situation, she immediately jumped to conclusions and tried to correct me on my understanding of how it all works, based on false assumptions (and you know what they say about assuming). I told her I’ve moved 8 tines in the last 15 years, I know how it works. After giving her the stare down she finally decided maybe it wouldn’t kill her to go looking for my mail. This is one of maybe twenty interactions I’ve had with her in the last two years, and they’ve all been pretty much the same. I’ve seen nothing but complaints on the base fb pages as well, mostly about her. She needs to be fired, but I wouldn’t expect anything actually proactive to be done by the usps. If they were a legitimate business and not an arm of the Feds, they’d have...

Worst post office I've ever had to work with ever. I come from a long line of postal workers in my family so I feel I'm more forgiving than most but when our post carrier finds endless excuses to NOT deliver our mail including claiming our brand new mailbox is inaccessible and blocked, repeating time and time again; then I had to complain. If you're too lazy to do your job then do us all a favor and don't work. This place has cost me more and more money by sending packages back and NOT even notifying me to pick them up and so I've had to have items resent and then chewed the poor company, who did their jobs in the first place by sending it. The only saving grace is Gloria, she is personable and does her job. The post master said she'd return my call and never did and then the post carrier came to my door (for the first time ever) just to tell me how he didn't appreciate how I complained about him, got him in trouble and tried to guilt me for him not doing his job. He finally apologized for not delivering my mail and carrying it in his car for a week, making it so I couldn't pick it up at the post office. I thought bygones were bygones but he's gone back to just not delivering again. They really need to clean house and hire some people who will do the job and who want and...