Bethesda Memorial Hospital — Local services in Boynton Beach

I have unfortunately been to this hospital 4 times in the last 2 months, 2 being ER visits and the others as admissions. Let me state that I am currently in substance abuse treatment. I firmly believe that affects how you're treated.

The first 2 ER trips were routine. All were after seizures (epileptic not substance), and both had waits in the waiting room of over 6 hours. I watched everybody from pregnant women (makes sense), to stomach aches, go in before me. As soon as I did get in the back, I was asked multiple times about drinking, yet offered Ativan about the same.

The last 2 trips were 8/2-8/4 & 8/6-8/9. Both after seizures in the shower and outside waiting for an Uber. Please let me state I am and have always been med compliant. This isn't about meds, it's about the hospital.

As soon as I presented to EMT's, I was narcan'ed and asked repeatedly what I took. I had to basically fight with them to take my blood and urine to test for everything and anything. Until those came back negative, I was given an obvious attitude.

Trip #1-waited the entire weekend to see neurologist for 3 mins. She confirmed my meds and EEG and discharged me. That was Sunday. I seized again Tuesday.

Trip #2-Seized again in public this time. Woke up in pouring rain to EMT's and cops. Got the Narcan, the 20 questions, and attitude in ER. This time, even after the tests all came back, I was still talked down to. They actually set me up with a psych consult the next morning.

Long story short I completed it and was then asked why that was even ordered. Said your guess was as good as mine. 3 total days of judgement and questions. Had to beg to not get discharged again and to see neuro. Once I did, I got 10 mins, no tests and new meds.

Yes, there is a lot of opinion and perspective here. However, I've been in a lot of hospitalizations and know how I feel I'm being treated. For a hospital in the middle of a certain Florida area, you would think they would have better, if any, bedside...

These people are either incompetent, crooks or both.

I go in for some tests. I have a high deductible on my insurance so they tell me I have to pay $700 out of pocket for the test. They have me sign a paper that says this, the paper even says "additional responsibility $0" and it's circled by the lady who gave me the form. I sign it and they take my credit card immediately before they do anything.

A couple of weeks later I get a bill from them for $150. I'm told this is for the doctors fees... because apparently the $700 I paid didn't include an actual doctor to run the machine. Oh but it doesn't end there. A week after that I get ANOTHER bill this time for $1,200.00.

I called them up and the lady on the phone was extremely rude and basically said she doesn't know why it's another $1,200 but that's what I owe and to bad. I told her they said it was $700 and I have a paper that says that. She didn't care.

All I can say is don't have anything done there. If the tell you it will cost x it will end up being double. Better off going to one of the independant labs like University MRI or...

I usually don't write reviews, but I feel it's important to share our experience with this hospital. Like others have said this hospital does not even deserve a one star review. Unfortunately, it has not met our expectations in terms of care and responsiveness. My father was admitted for a foot infection, but it took over two days for him to receive antibiotics, and he has already undergone two surgeries without visible improvement. Communication has also been challenging; we have not been kept informed about potential next steps or additional surgeries. The wait times to see doctors can be long, sometimes taking 12 to 16 hours or until the next day, and staff responses to requests are often delayed. We were referred to this hospital by his primary physician, but if we had known what we know now. we would have considered alternative options. I believe that those who dedicate their lives to healthcare should prioritize patient care and communication, and I hope this review helps bring attention to areas for...