Mattress Mill — Local services in Bozeman

I had been looking for a replacement mattress for my RV for more than 2 years. I happened to be in Bozeman and when driving past Mattress Mill, noticed on their sign that they made custom RV mattresses. I stopped in and THEY WERE FANTASTIC. First, they were the only company I had spoken to about this mattress that actually understood the issue. While my mattress is a queen size, it is split into two pieces and I learned from Mattress Mill, it is also exceedingly unusual. They came out to my RV, took measurements, walked me through what they would recommend, explained what the challenges would be and actually HAD A SOLUTION. Then, on top of all of that GREAT SERVICE, while we were placing the order and discussing shipping the mattress to our home in Ohio, the sales person asked how long I would be in Montana because it was possible their production people could squeeze our mattress into their workflow to avoid shipping. They did indeed to that for us, we came back 3 days later, Mattress Mill installed the new mattress and IT IS FANTASTIC. Finally the kind of comfort I had been looking for for 2 years AND Mattress Mill are great to talk to, they are SUPER KNOWLEDGEABLE and a provide a really HIGH QUALITY product with EXTRAORDINARY CUSTOMER SERVICE. You definitely can't go wrong working with these guys - and I know this Review is GLOWING, but it is entirely true and I would be happy to speak with anyone directly to...

My wife and I were dreading the process of shopping for a new mattress. We planned on visiting all of the mattress stores in Bozeman, and began at Mattress Mill. We were greeted by Stacey when we walked in, and it was immediately apparent this was a “no sales pressure” store. He listened to what we wanted, asked pertinent questions, then directed us to two mattresses he thought met our requirements. As we tried both, he walked off, out of earshot, and left us alone to discuss the merits of both. He answered all of our questions in a friendly and informative manner. He never tried to sell us anything, and there was never any pressure for us to buy. We selected one of the two mattresses, and decided to buy for the following reasons: 1) They are a local business and manufacture their own product. 2) They have been in business for a long time. 3) The price point was very fair and there was no sales pressure. 4) Why should I spend a day or two trying mattresses at all the stores when I already found what I was looking for? After the purchase, we were advised of the build time and their expected completion date. I received a phone call two days earlier than expected and the mattress was ready for me to pick up (I didn’t need a delivery, which they offered). I would definitely recommend Mattress Mill, and will definitely do business...

Nan, the sweet salesperson was great to work with, friendly, knowledgeable, she actually responded to my text when asked a specific question, couldn’t ask for a nicer salesperson. Lane, production supervisor (super nice dude) contacted me regarding a special request to custom make the mattress platform to our specific needs, without hesitation he provided me with detailed information including pictures and for a minimal fee the platform was made to order, a few days later on a holiday weekend, two professional Mattress Mill employees delivered our new bed, (they actually removed their shoes before entering our home) it fit and looks perfect, most of all…the bed feels great, getting some great night sleep, this is especially important to me after undergoing 3 back surgeries in two years and my wife now dealing with back issues. Thanks Mattress Mill, you rock! Best beds...