KHANOM THAI BZN — Restaurant in Bozeman

Our experience here was a total disaster. Two hours for everyone at our table to get their food. They are completely disorganized and apparently can only make one entrée at a time.

We got two (of 3 ordered) appetizers delivered to our table 10 minutes apart, Then one entrée was delivered to our table. Then another table had an appetizer delivered to them and one entrée. The table next to us, which had two people at it, got one entrée delivered. Then we finally got our third appetizer that we had ordered and one person at our table is done with her entrée and three other people have not gotten their entrées!

One hour later after two more entrées had been delivered separately, the waitress asks one of the people at our table what he ordered? She clearly had not put it in and went back to the machine to enter something, 20 minutes later it arrived, now we've been at the restaurant an hour and 50 minutes (as have most people in the restaurant) and his entrée which was just three chicken fingers and french fries, virtually a kids meal, finally makes it. During this whole time, the table next to us and the table across from us are all having the same experience and the manager or the owner or whoever was there on the floor never came to any table to explain what was taking so long or that they were sorry, or made any attempt to fix it. The pictures that are online, some of the reviews that are online, the pictures on their Instagram are from a restaurant, NOT in Montana, that they supposedly owned 11 years ago. I doubt that the same people ever ran a restaurant given what we saw.

Further more the ramen with crispy chicken dish, when it finally arrived an hour into our meal, the Ramen Noodles were cold!?? The portions are small, you will not leave with any leftovers, and there's no beer or wine so there's nothing to drink while you wait two hours for your meal! On top of that, they're doing to go orders when they can't handle. The five tables that are in the restaurant.

Go somewhere else there's plenty of other...

It was just myself and my kid. We were greeted and we were lucky we chose where we wanted to sit. The waitress took our drink order and I told her we were ready to order and she smiled and walked away. After 20-25 minutes she finally came back to our table and took our order. We sat there and waited a good half hour, maybe longer, for our food to come out. The drink I ordered was the Thai iced tea with cream, but my drink tasted like coffee instead. I got the waitress' attention and when she approached I said I ordered Thai iced tea but my drink tasted like coffee. She smiled and took the drink and it was another long wait for her to bring a drink back to the table. This time, my drink tasted like an espresso. Haha, I did not say anything because then they brought out our food order. We ordered the spicy noodles, which was very good. Basil fried rice which had a bit too much garlic. Fried rice with shrimp, but there were no shrimp but chicken. Cashew chicken stir fry, which was also delicious. Not sure what the issue was, perhaps she did not understand what I said... maybe her English isn't good, i do not know. When we were done and ready for our check, it was another long wait. To be fair, the place was not crowded but from what I am hearing they are fairly new, the doors opened recently. There were only two people serving and greeting customers. Long rant... we left a tip even if the service...

I’m so happy to have great Thai food in Bozeman now! Here’s what we’ve had so far: cucumber salad, roti, Panang curry, crispy duck, crispy garlic chicken, pad see iw with beef, crab wontons, and mango sticky rice. The rice has been perfectly cooked, everything we’ve ordered so far has been beautifully seasoned and flavorful, the fried items come to the table piping hot and crispy, and the veggies and fruits have all been fresh. The prices aren’t bad either (especially for Bozeman). We had four entrees, two appetizers, three sides, and two desserts for under $80!

The only thing to note is that their service is currently very slow. I’ve been twice, and both visits exceeded three hours from start to finish (for a table of two). They’ve only just opened, and their friendly staff is working very hard, so go prepared for a long dinner, and enjoy chatting with your company while you wait. Be kind to the staff while they settle their post opening kinks: the food will be well...